Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
6.5
6.5/10 based on 129 reviews
Lee
United Kingdom,
March
2024
8.0/10
The hotel offers good-sized, clean rooms with a smart TV and a super comfy bed. The shower has excellent pressure and hot water. The staff is incredibly friendly and the location is fantastic, with most attractions within a short walking distance. However, there was a slight issue with a smelly non-smoking room, and some cleanliness concerns emerged with the presence of cockroaches in the bathroom and around the room.
Rooms
8.0
The rooms were clean and comfortable with great amenities.
Service
9.0
The staff were nice and friendly, always ready to help and were professional in handling requests.
Location
8.0
The hotel is situated in a convenient location, close to shops and the beach, making it easy to explore Cairns attractions.
Dining
7.0
The hotel boasts a fantastic restaurant with tasty dishes like fresh-cracked eggs.
Facilities
8.0
The hotel offers a range of facilities including room service and tours assistance.
Janet
United Kingdom,
October
2023
8.2/10
The hotel offers a fantastic stay with a smart TV and amazingly comfortable beds. The shower has excellent pressure and hot water, and the staff are incredibly friendly. The location is perfect, with everything within a short walk, and their restaurant is fantastic. However, there were some issues with cleanliness as we encountered cockroaches in the room. Overall, a great option with a few drawbacks.
Rooms
8.0
The room was spacious and clean, equipped with a king bed and a single. The air conditioning and amenities were sufficient.
Service
9.0
The staff were all very helpful and friendly, always ready to assist with any request or question.
Location
9.0
The hotel's best feature is its central location in the main city area of Cairns, making it convenient to reach shops and the strand.
Dining
8.0
The restaurant offers a great dining experience, including homemade Belgian waffles.
Facilities
7.0
The hotel provides good facilities for a comfortable stay, catering to various needs of guests.
Geoffrey
United Kingdom,
June
2023
7.8/10
I had a wonderful stay at the motel. The room had a smart TV, a super comfy bed, and an amazing shower with great water pressure. The staff was incredibly friendly and the location was convenient, with most attractions just a few hundred meters away. On the downside, the room was a bit dirty and dusty, typical of many places in Cairns CBD.
Rooms
8.0
The room had a smart TV, a very comfortable bed, and an amazing shower with great water pressure.
Service
9.0
The staff were fantastic and very helpful during listed office hours.
Location
8.0
The location was great, with most things within walking distance. It was convenient to book at the last minute, and Manager Joe was very helpful.
Dining
7.0
The hotel had a fantastic restaurant with homemade jams.
Facilities
7.0
The facilities were good, and the hotel had a restaurant next door for added convenience.