Feedback from previous guests about their experience.
98%
Other nearby airport hotels
9.8/10
Perfect
Rooms
7.6
Location
9.0
Service
8.6
Dining
6.8
Guest reviews
9.8/10
based on 5 reviews
9.0
9.0/10 based on 705 reviews
H.
United Kingdom,
March
2024
7.8/10
The hotel is in a prime location, just behind the Opera House and barely a block from the lake, offering easy access to the Old City. The rooms are comfortable, featuring a spacious and very fresh bathroom, although they could benefit from better blackout curtains and air conditioning. The service is friendly and accommodating, with minor issues like unexpected separate tax charges and closed facilities not being properly communicated during booking. The location is excellent, providing convenient proximity to the Opera, train station, and various points of interest. The dining experience offers delicious dishes with top-quality local produce, albeit at additional cost. Overall, a pleasant stay with some room for improvement in communication and amenities.
Rooms
7.0
The rooms were comfortable with a spacious and fresh bathroom, but lacking adequate seating.
Service
8.0
The service was friendly and helpful, although there were some miscommunications regarding extra charges and facility closures.
Location
9.0
The location is excellent, close to the Opera House, lake, and Old City.
Dining
8.0
The dining experience offered delicious dishes with top-quality local produce, but at a separate cost.
Facilities
7.0
The hotel provides various amenities and services, despite minor issues in communication.
William
United Kingdom,
February
2024
8.2/10
The hotel rooms were not very big but very comfortable, everything in its right place. The rooms were well-appointed with high-quality bed sheets and nicely designed furniture. However, they could do with better blackout curtains and AC. The view from above the kitchen was of the rubbish, which was a downside. The staff were all very friendly and helpful, going out of their way to assist guests. Although there was a disturbance from early-morning bin movements, the service was pleasant overall. The location was very good, allowing easy access to Zurich landmarks and Altstadt. The dining experience was good, with a nice selection of local produce but relatively expensive. Overall, the hotel facilities were excellent.
Rooms
8.0
The rooms were not very big but very comfortable. Everything was on the right place, and they were well-appointed with high-quality bed sheets, nicely designed furniture, and proper amenities.
Service
8.0
The staff were all very friendly and helpful, making my stay pleasant despite an early morning disturbance from the bins being moved.
Location
9.0
The location was very good, providing easy access to Zurich landmarks and Altstadt. Visitors could enjoy nice views and convenient access to the Bellevue tram stop and other transportation options.
Dining
7.0
The dining experience was good, offering a nice selection of local produce but it was on the expensive side.
Facilities
9.0
Overall, the hotel facilities were excellent.
Denise
United States,
January
2024
8.2/10
The hotel has a great location right opposite the opera house and is centrally situated. The rooms are lovely, though a bit small with views of the interior courtyard on lower floors. The service is exceptional, with staff going out of their way to assist. The dining is satisfactory but can be slow to refill popular items. Overall, a convenient and welcoming hotel.
Rooms
8.0
The room was beautiful and quiet, despite being on the main street. It was on the small side and overlooked an interior courtyard on a low floor.
Service
9.0
The service was superb, with staff being exceptionally nice and kind. They were very cooperative and helpful with everything.
Location
9.0
The location is perfect for me, right opposite the opera house and very central. It's just a short walk from the train station.
Dining
7.0
In my opinion, the dining experience was quite adequate, but at times, it was slow to refill popular items. The selection included a variety of cheeses, breads, and other options.
Facilities
8.0
The hotel offers a variety of facilities and services, making the stay comfortable and convenient.
Kenny
United States,
July
2023
7.4/10
The hotel's room was a bit tiny but extremely clean, quiet, and comfortable despite its location on a main street. The service from the front desk was superb, always going above and beyond, especially in assisting with recommendations for dining options. The central location made accessing the Altstadt and Zurich landmarks convenient and the staff's personalized welcome added a nice touch. The dining experience was adequate, though slightly overpriced for what was offered. Overall, a basic yet clean and friendly hotel with great accessibility to key attractions.
Rooms
7.0
The rooms, although a little too small, were very clean, quiet, and comfortable.
Service
9.0
The front desk service was superb and exceedingly helpful in all aspects.
Location
8.0
The location was very central, allowing easy access to key points of interest and transportation options.
Dining
6.0
The dining options, while satisfactory, felt a bit overpriced compared to other nearby alternatives.
Facilities
7.0
The hotel provided essential facilities without any standout features, maintaining a standard level of service.
Tommy
United States,
June
2023
8.0/10
The hotel is located on a main street, which is very convenient. The rooms, although small, are clean and comfortable, with everything in the right place. The service was wonderfully helpful, providing great advice and even remembering my birthday with a bottle of sparkling wine. The location is perfect, right opposite the opera house and barely a block from the lake. However, the dining experience was not as interesting as expected.
Rooms
8.0
The rooms were small but clean and comfortable, making the stay pleasant despite the limited space.
Service
9.0
The staff was wonderfully helpful and informative, providing great advice and even remembering special occasions like birthdays.
Location
10.0
The hotel's location couldn't be better, right opposite the opera house and very close to the lake, making it easy to explore the city.
Dining
6.0
The dining experience was not as interesting as anticipated, falling short of expectations.
Facilities
7.0
The facilities provided a comfortable stay, although the dining options could have been more appealing.