Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 2740 reviews
Michael
United States,
October
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, despite missing a top sheet on the bed. The location was excellent for exploring the old town, but there were some unexpected and embarrassing moments. The dining options were average but had a nice variety of choices.
Rooms
8.0
The rooms were clean and comfortable, though lacking a top sheet on the bed.
Service
9.0
The staff were very helpful, professional, and friendly.
Location
9.0
The hotel is centrally located in the old town and convenient for walks, shopping, and dining options.
Dining
7.0
The dining experience was average, but there was a good variety of continental options.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
William
United States,
October
2023
9.0/10
I was delighted with the spacious rooms in this hotel, especially compared to other options in the area and even in Zurich. The connected restaurant, where breakfast was served, was a delightful surprise that only added to the overall positive experience. The large windows in the room provided a bright and airy atmosphere that I truly enjoyed, making my stay exceptional.
Rooms
9.5
The rooms were big and filled with natural light from many windows.
Service
9.5
The service at this hotel was outstanding. The staff was not only friendly and polite but also very helpful in answering any questions I had during my stay. Their service-minded approach truly made a difference.
Location
8.5
The location of the hotel was perfect for tourists like me, being situated near many restaurants and within walking distance of major sightseeing areas. However, the noise level from the 'party street' of Niederdorf could be a bit bothersome at times, especially at night.
Dining
9.0
The dining experience at the hotel's restaurant was scrumptious. From fresh fruit to a variety of bread, cheeses, and smoked salmon, the breakfast offerings were not only delicious but also presented with care and attention to detail.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed during my stay. The presence of a good restaurant and the overall cleanliness and modern amenities truly made my experience enjoyable.
Leslie
United States,
August
2023
8.4/10
My stay at the hotel was a mixed experience. The rooms were very modern and clean with a smart TV and a little balcony offering a nice view over the rooftops, but unfortunately, they were not conducive to a good night's sleep. The rooms felt a bit cramped with limited space to open luggage and were slightly smaller than expected for the price compared to a double room.
Rooms
7.0
The rooms were very modern and clean, with a smart TV and a little balcony overlooking the rooftops.
Service
9.0
The service from the staff was excellent; they were really nice, welcoming, and extremely helpful.
Location
9.0
The hotel's location was excellent, being very central in the old town with public transport nearby, making it easy to explore the area on foot.
Dining
8.0
The dining experience was very good, especially with freshly prepared eggs and a generous buffet-style continental selection.
Facilities
9.0
The facilities offered at the hotel were top-notch, providing all the necessary amenities for a comfortable stay.