Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 4 reviews
4/5
based on 706 reviews
8.1
8.1/10 based on 843 reviews
#34 of 73 hotels in Ottawa based on Tripadvisor
James
United Kingdom,
February
2024
8.6/10
The hotel is ideally located near Tunney's Pasture rail stop for easy access to the city and close to the Civic hospital for convenience. The room with Corrianna we had was clean, comfy, and quiet, offering a pleasant stay. The service was exceptionally friendly and efficient, making our check-out hassle-free. Although the hotel location is away from the city noise, there is a local gem of a restaurant within walking distance. The dining experience provided varied and tasty breakfast options, even if served slightly late. Overall, a delightful stay that balances value with excellent service and comfort.
Rooms
9.0
The room with Corrianna was clean, comfy, and quiet, ensuring a restful stay.
Service
9.0
The service was exceptionally friendly and efficient, making our stay pleasant.
Location
9.0
The hotel is ideally located near Tunney's Pasture rail stop for easy access to the city and close to the Civic hospital for convenience.
Dining
8.0
The dining experience provided varied and tasty breakfast options, even if served slightly late.
Facilities
8.0
The hotel offers facilities that ensure a comfortable and enjoyable stay.
Nathaniel
United Kingdom,
January
2024
8.0/10
The hotel's location was absolutely perfect, tucked away from the congested downtown area. The rooms were exceptional, resembling a cozy B & B, despite some nighttime noise from the nearby elevator. The service was outstanding, with staff members being friendly and accommodating, although there was a slight misinformation regarding a tornado warning. The dining experience was above average, offering reasonably priced meals with some room for improvement. The overall value for money was good, with excellent facilities available on-site.
Rooms
8.0
The rooms were exceptional and resembled what you get in a cozy B & B. Despite being clean, spacious, and good, the proximity to the elevator made it noisy at night.
Service
9.0
The service provided at the hotel was exceptional in all areas, with a friendly and helpful staff who even accommodated our early check-in request. There was just a minor issue with the information given about a tornado warning.
Location
9.0
The hotel's location was absolutely perfect, tucked away from the congested downtown area. It might be ideal if working in Nepean, although not the best for those planning to spend most of their time downtown.
Dining
6.0
The dining experience was somewhat strange with average quality resembling a motel setup. Although offering scrambled eggs and yogurt, some improvements could make it more appealing.
Facilities
8.0
The hotel provides good facilities overall, making the stay convenient and comfortable for guests.
clean
noisy rooms
James
United States,
December
2023
8.4/10
The hotel is conveniently located with easy access to the city center and close to shopping areas. The rooms are comfortable, though not luxurious, and the service is friendly and helpful. The dining options are varied, offering delicious breakfast choices. However, the lack of certain amenities may impact the overall value for money.
Rooms
8.0
The rooms with a fireplace and two double beds were comfortable and pleasant.
Service
9.0
The staff members, from check-in to maintenance, were friendly and helpful throughout our stay.
Location
9.0
The hotel's location is ideal, with easy access to the city center and a nearby shopping plaza.
Dining
8.0
The dining experience, especially breakfast with scrambled eggs and a mushroom omelet, was very enjoyable.
Facilities
8.0
The facilities provided met our needs during our stay.
Simon
United Kingdom,
May
2023
8.4/10
The hotel is conveniently located with easy access to key areas of the city. The service was friendly and accommodating. The dining experience had some delays, but the food quality was excellent.
Rooms
7.0
Service
9.0
The service was incredibly friendly and helpful.
Location
8.0
The location is very accessible, especially for exploring areas beyond the downtown core.
Dining
8.0
The dining experience was excellent despite a delay in serving meals.
Facilities
The facilities were good overall, with attentive room service and laundry options.
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