Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.6
8.6/10 based on 306 reviews
Gavin
United Kingdom,
May
2024
8.2/10
The hotel is centrally located in the heart of Thamel, offering easy access to restaurants, bars, markets, and key attractions. The rooms are spacious and well-equipped, though some noise from the street could be heard during festivals. The service is exceptional with a helpful and welcoming staff, and the dining options are good. However, the hotel may not be the best choice for North Indian cuisine enthusiasts.
Rooms
8.0
The room was good-sized with a comfortable bed and a spacious layout including a sofa and dining area. The little caged balcony offered a unique touch, albeit close to a construction site and street noise during festivals.
Service
9.0
The staff was lovely, going out of their way to assist and ensuring a pleasant stay. Services like room service, car hire, and laundry were efficiently handled, and the location in Thamel's heart was perfect.
Location
9.0
The hotel is ideally situated in the bustling Thamel area, making it convenient for exploring the city, shopping for souvenirs, dining out, and accessing transportation.
Dining
7.0
The dining options were satisfactory with good choices, although not ideal for those seeking North Indian cuisine. Overall, the dining experience was decent and suitable for a holiday stay.
Facilities
8.0
The hotel offers standard facilities to meet various needs, ensuring a comfortable stay for guests.
Great location
Street noise
Robert
United States,
April
2024
8.0/10
I had a mixed experience at this hotel. The rooms looked amazing, but being next to the street made it very loud. On the bright side, they were a good value for money, offering amenities like satellite TV, Wi-Fi, hot showers at any time, and daily cleaning. The breakfast included was a nice touch.
Rooms
7.0
The rooms appeared fantastic, but the noise from the main road was quite bothersome.
Service
9.0
The service was top-notch with a very humble and family-like behavior. The pick-up from the airport to Katmandhu was a thoughtful gesture. The staff were extremely friendly, helpful, and professional throughout.
Location
9.0
The location was perfect, right in the heart of Thamel, making it very convenient for exploring. Pramod Khanal, who assisted with check-in, ensured a comfortable stay. The hotel had excellent outlets and a nice garden setting.
Dining
8.0
The dining experience was enjoyable, especially the top-notch buffet in the quiet Buddha garden. However, eating outside in February was a bit chilly. The homemade muffins were a delightful touch.
Facilities
7.0
The facilities were good overall, offering comfort and convenience. However, being essentially outside made some areas cold in winter.
Joan
United Kingdom,
April
2024
8.6/10
I stayed at the top floor of the hotel, and while the pick-up was only from the airport, the rooms were comfortable. The staff, particularly from Agoda/Zen Hotel bookings, were amazing and very friendly. The location is perfect, allowing for a peaceful stay in Kathmandu, with major attractions easily accessible by foot. The dining experience was delightful, especially enjoying the variety of warm and cold choices in the serene garden.
Rooms
8.0
The rooms at the back of the hotel on the top floor were comfortable and cozy.
Service
9.0
The service by the friendly staff, especially through Agoda/Zen Hotel bookings, was top-notch.
Location
9.0
The hotel's location in the center of Thamel provides a peaceful escape while still being close to major attractions.
Dining
8.0
The dining experience was lovely, with a good selection of warm and cold choices in the quiet garden.
Facilities
9.0
The hotel offers a range of facilities that enhance the stay experience.
Constance
United Kingdom,
April
2024
6.6/10
I had a mixed experience at the hotel. The rooms were noisy, especially with street sounds, but the staff was friendly and the location was convenient. The breakfast was below average, and the drink options were limited. However, the top-floor room with a patio was a nice touch.
Rooms
6.0
The rooms were noisy, and I could hear people talking on the street and traffic noise, but being on the top floor with a large patio was a plus.
Service
8.0
The staff was really friendly and helpful, making me feel welcome throughout my stay.
Location
7.0
The location was convenient, right in the center, but the noise level could be a problem at times.
Dining
5.0
The breakfast was below average, and I was disappointed with the drink options available.
Facilities
7.0
The facilities were well maintained, and housekeeping did a good job.
William
United Kingdom,
November
2023
8.2/10
I had a great stay at this hotel! The rooms were excellent, very comfortable with good beds, and the best part was the amazing shower. I loved being on the top floor as I could enjoy a large patio just outside my door with chairs and a table, perfect for having my coffee. The only downside was facing the street, but earplugs saved the day. The room did have a lingering smell of cigarettes though.
Rooms
9.0
The rooms were top-notch, especially the shower and the comfort of the beds. The patio outside was a nice touch.
Service
9.0
The service here was very helpful and friendly. They were always happy to assist with anything I needed, from providing maps to arranging my onward journey. Very accommodating.
Location
9.0
The location was fantastic, right in the heart of Thamel. It was convenient to explore the area and escape the hustle and bustle. The staff also gave great recommendations for interesting places to visit in Kathmandu.
Dining
7.0
The dining experience was decent, not exceptional but acceptable. It would be nice to have more variety, especially in the morning when it can be a bit chilly outside for breakfast.
Facilities
7.0
The facilities were good overall, but there is room for improvement, especially in the dining options. The value for money was reasonable.