Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 15 reviews
7.8
7.8/10 based on 2018 reviews
Frank
United Kingdom,
May
2024
7.8/10
I had a pleasant stay at the hotel. The rooms were clean, with a very comfortable bed and a fresh feel, but could have been cleaned better by washing up the things in the sink. I enjoyed having a balcony to relax on, although I wished for a bit more attention to detail in cleaning.
Rooms
7.0
The rooms were comfortable with a fresh feel, but could have been cleaner in certain areas.
Service
9.0
The service at the reception desk was top-notch. The staff were attentive and friendly, making my stay enjoyable.
Location
8.0
The hotel's location was convenient, within walking distance to Cairns downtown and close to shops for necessities.
Dining
7.0
I appreciated the included dining options, especially the scones. However, more variety in vegetarian and vegan dishes would have been great.
Facilities
8.0
The hotel offered good facilities that met my needs during the stay.
William
United Kingdom,
December
2023
7.4/10
The hotel is conveniently located close to Cairns downtown with comfortable rooms and friendly service. The dining options could be improved, but overall, it's a good value for the money.
Rooms
7.0
The rooms come with a very minimal kitchenette but are comfortable.
Service
9.0
The service, especially at the reception desk, was top-notch.
Location
8.0
The hotel is in walking distance to Cairns downtown with easy access to shops for necessities.
Dining
6.0
The dining options are limited but satisfactory for a quick meal.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
Michael
United Kingdom,
December
2023
7.2/10
I stayed at this hotel and had a mix of experiences. The location is excellent with easy access to Cairns downtown and the marina. The rooms were nice overall though the air conditioner was not working well. The service was decent, though I encountered some delays at the reception desk. The dining options were limited, but the nachos were tasty. The facilities, especially the BBQ area, were a nice touch. Overall, a reasonably priced stay with some minor downsides.
Rooms
7.0
The rooms had fresh towels and good facilities but the air conditioner was not in the best condition.
Service
6.0
The service was average, with some delays at the reception desk.
Location
8.0
The hotel is conveniently located within walking distance to Cairns downtown and the marina, making it a great base for exploring.
Dining
7.0
The dining options were limited, but the nachos were enjoyable.
Facilities
8.0
The BBQ area was a nice addition to the facilities.
Carl
United States,
June
2023
7.6/10
The hotel's rooms are equipped with barely working air conditioning that rattles, but they feature good kitchenettes and a spacious king double bed. However, cleanliness could be improved by washing up the items in the sink. The service, particularly at the reception desk, is top-notch with a variety of convenient offerings. The location is excellent, being within walking distance to Cairns downtown and close to essential shops and local eateries. Dining options are limited to scones and Vienna Beef hot dogs and the facilities are adequate.
Rooms
7.0
The rooms have a good kitchenette and a spacious king double bed, but they could be cleaner in terms of washing up items.
Service
9.0
The service at the reception desk and throughout is exceptional, with various services available to enhance the stay.
Location
9.0
The hotel's location is superb, within walking distance to Cairns downtown, shops, and local eateries.
Dining
5.0
The dining options are limited to scones and Vienna Beef hot dogs.
Facilities
8.0
The hotel offers functional facilities to ensure a comfortable stay.