Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
8.5
8.5/10 based on 1492 reviews
Bob
United States,
March
2024
8.0/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, which was great for my allergies. The service was exceptional, with cheerful and helpful staff. The location was convenient, near public transport and amenities. The dining experience was decent, but the lack of a buffet-style option was a downside.
Rooms
8.0
The room was a good size with twin double beds and very clean, no cigarette smell at all.
Service
9.0
The staff, especially the cleaning aunty, was cheerful and polite, providing great service.
Location
9.0
The location was perfect, just a short walk from a metro station and near supermarket and restaurants.
Dining
7.0
The dining was pretty good by local standards, offering a variety of dishes.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
Richard
United States,
August
2023
8.2/10
The hotel is conveniently located near Nanjing East Road Station, offering easy access to the metro and a variety of nearby food options. The rooms were very clean and pretty spacious, making our two-night stay comfortable. The service was top-notch with courteous and helpful staff. The dining options catered to both Asian and Western tastes, though there could be some room for improvement. The hotel facilities provided a great experience overall, enhanced by its proximity to transportation hubs.
Rooms
8.0
The rooms were very clean and pretty spacious for our two-night stay.
Service
9.0
The staff was a bonus point, always courteous and helpful, going the extra mile to ensure our comfort.
Location
9.0
The hotel's location near Nanjing East Road Station was convenient, offering easy access to transportation and plenty of nearby dining options.
Dining
7.0
The dining options were good overall, catering to both Asian and Western preferences, but could use a wider selection for breakfast.
Facilities
8.0
The hotel facilities were well-maintained and offered a pleasant stay overall.
James
United States,
June
2023
7.8/10
The hotel is conveniently located near the station and is close to lots of restaurants and shopping, making it a great spot. The rooms have a Western style with full toiletries provided, but I did notice some mildew near the window. The service was exceptional, with the staff being kind and helpful, always willing to go the extra mile. The dining experience was good but could use more variety, especially in Western food. Overall, it's a nice hotel if you're looking for a convenient location and friendly service.
Rooms
7.0
The Western-style rooms come with full toiletries, but there was noticeable mildew near the window.
Service
9.0
The staff was kind, helpful, and always went the extra mile to assist.
Location
8.0
The hotel is conveniently located near the station and close to many restaurants and shopping options.
Dining
7.0
The dining experience was good overall but could benefit from more variety, especially in Western food choices.
Facilities
8.0
The hotel offers a range of services including dry cleaning, housekeeping, and airport shuttle.