Gatwick Turret Guest House, Horley (Surrey)

The hotel offers a mix of pros and cons. The rooms, although quite small and basic, are convenient for keeping luggage with you. The service, from both previous and newer owners, is extremely polite and informative. The location is excellent for those using Gatwick Airport, with easy access to the train station. The dining experience is good value, especially for early mornings, and facilities are convenient for travelers.

The hotel has its ups and downs. The rooms are good, but some are small and cramped, with tight bathrooms and outdated room equipment. The always-on-hand staff, especially Angie and Angela, were very helpful. Noise could be an issue due to the proximity to the kitchen and reception, with bright lights shining through the windows. However, the location is convenient for walking into Horley for dining and close to Gatwick Airport for early flights.

The guest house offers nice-sized rooms with good hanging space, although the road-facing location can lead to some traffic noise. The service was friendly and helpful, directing me to nearby dining options, even offering taxi service outside standard shuttle hours. The location is convenient for access to Gatwick Airport and the town center, with accessible transportation options. The dining experience was satisfying with a filling breakfast selection. However, the full English breakfast was a bit pricey. Overall, a comfortable stay with helpful service and convenient location.

The hotel had a clean and spacious room with both a double and two single beds, but the bright lights from a nearby pub made it challenging for my wife to sleep well at the last minute. The staff were all extremely polite and helpful, suggesting a nearby Italian restaurant within walking distance. The location was excellent, right next to the bus stop for airport connections, and convenient to Horley train station for travel to central London. The breakfast was fresh and cooked to order, offering a good selection including cooked options, though it was unclear if it was included in the price.

My stay at the hotel was delightful. The rooms were beautifully decorated, clean, and well stocked with tea and coffee, located conveniently on the ground floor at the rear of the house. The service was exceptional with a friendly waitress who was apologetic and even took us to and collected us from the airport. The location was brilliant, just off the A23 for easy access to Gatwick, the M25, or London, and a short stroll into Horley town center. However, the dining options were fairly basic, and some improvements could be made there.