Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
8.1
8.1/10 based on 1907 reviews
Spencer
United States,
August
2023
7.4/10
The hotel is conveniently located near a vibrant night market and close to the MRT station, offering easy access to local attractions and street food. The service is exceptional with multilingual staff ready to assist. However, the rooms are somewhat small for non-smoking guests and lack twin bed options, which may impact comfort.
Rooms
7.0
The rooms are a bit cramped, especially for non-smokers, and only offer one big bed without twin bed combinations.
Service
9.0
The service at the hotel was superb, with incredibly helpful and friendly staff fluent in Chinese, English, and Japanese. They were attentive to all my needs and questions.
Location
8.0
The hotel's location is excellent, just a minute away from a bustling street market and very close to the MRT station, making it convenient for exploring the city and enjoying local street food.
Dining
6.0
The basement dining room offers an okay dining experience with limited 'Western' food options. More variety would enhance the overall dining experience.
Facilities
7.0
Phil
United States,
June
2023
6.8/10
I had a mixed experience at the hotel. The rooms had a strange smell of cigarettes and greasy kitchen in the morning, but the accommodation was quite accommodating, helpful, and ready to assist with any requests. The location was nice with proximity to a street market and the metro, but the lack of clear instructions for B1 access was inconvenient. The dining options were simple with limited choices, and the facilities needed improvement with more selections.
Rooms
6.0
The rooms seemed reformed in a strange way and had a mix of cigarette smoke and kitchen smells in the morning.
Service
9.0
The service was extremely accommodating and the staff was very nice and helpful, always ready to assist with any request.
Location
8.0
The location was quite nice, close to a street market and within walking distance of the metro and attractions.
Dining
5.0
The dining options were quite simple with limited choices, and the breakfast service ended early.
Facilities
6.0
The facilities lacked variety and needed more choices to enhance the overall experience.
Christian
United States,
June
2023
7.4/10
My stay at the hotel was a mixed experience. While the rooms had a slight dampness and smelled a bit like cigarette smoke, they did come with a small fridge, free usable WIFI, and a basic breakfast in the basement dining room. The service was exceptional, with the staff being courteous, patient, and accommodating to various language speakers. The location was convenient, near local markets and MRT stations. The dining experience, although not something to look forward to, did offer delicious marmalade. Overall, a good stay with some drawbacks.
Rooms
6.0
The dampness and cigarette smoke odor in the rooms were noticeable even while lying in bed.
Service
9.0
The staff was exceptionally friendly and helpful, accommodating various language speakers for a pleasant stay.
Location
8.0
The hotel is conveniently located near markets and MRT stations, making it easy to explore the city.
Dining
7.0
The dining experience, while not exceptional, offered delicious marmalade.
Facilities
7.0
The hotel offers basic facilities that meet the needs of travelers.