Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
5.7
5.7/10 based on 16 reviews
Marilyn
United States,
December
2024
7.0/10
My stay was quite mixed at this hotel. On one hand, the location was fantastic, right in the heart of Dipolog City, making it easy to get around. However, I found the service lacking and the cleanliness issues were disappointing. I wouldn't return due to the numerous complaints I had during my stay.
Rooms
5.0
The bathrooms had a persistent bad smell, and the rooms weren't overly clean. I noticed ants and a mattress that was pretty dirty. Not very comforting.
Service
5.0
The staff seemed friendly but the actual service was poor. They didn't address cleaning thoroughly and were unhelpful when it came to receipts.
Location
9.0
The hotel is perfectly located in the center of Dipolog City, with easy access to public transportation and nearby shops.
Dining
Facilities
5.0
There arent many amenities offered; I found the lack of outlets a bit inconvenient, especially with the power going off when you left the room.
William
United States,
December
2024
9.0/10
I spent some time at this hotel, but overall, it didn't meet my expectations. While the location is fantastic and quite convenient, the cleanliness of the rooms and service left much to be desired. I encountered issues such as dirty bathrooms and inconsistent housekeeping. The pricing is quite cheap, but I would not choose to come back here due to my experience.
Rooms
5.0
The rooms were not clean; there were ants and the mattress appeared dirty. The bathroom had a terrible smell and plumbing issues.
Service
5.0
Service was lacking, particularly with the front desk. They made it difficult to get a receipt after paying, and housekeeping seemed to only empty the trash.
Location
9.0
The hotel is perfectly located, making it easy to access transportation and within walking distance to various places.
Dining
Facilities
Anne
United States,
November
2024
6.6/10
I had a frustrating stay at this hotel due to various issues. While the location was convenient and there was easy access to transportation, the cleanliness and service left much to be desired. I encountered multiple problems with the room's condition and the staff's handling of my payments, which overshadowed any positives.
Rooms
5.0
The room was not very clean, with ants present and a dirty mattress. The bathroom had a foul smell and plumbing issues, making it uncomfortable. Despite the low price, I wouldn't say it was worth it due to the lack of cleanliness.
Service
5.0
Service at the front desk was poor, and I faced billing issues that complicate my checkout. Housekeeping did not clean thoroughly, only taking out trash and changing towels intermittently.
Location
8.0
The location was quite central, making it easy to find transportation and access nearby attractions, which was a definite plus.
Dining
Facilities
5.0
Facilities are quite basic, and the limited charging outlets in the room were inconvenient. The laundry facility and mall nearby were beneficial.
Willie
United States,
September
2024
6.4/10
I had a mixed experience at this hotel. While the location in Dipolog City was great and the staff was nice, the cleanliness and service left much to be desired. I felt unsafe with the accessibility of the master keycard, and the lack of complimentary drinking water was disappointing. Overall, it wasn't the best stay, and I probably won't return.
Rooms
5.0
The rooms weren't very clean; I found ants and a dirty mattress. The bathroom also had a strong urine smell.
Service
5.0
The staff was friendly, but the service was lacking. I had issues with housekeeping and getting a receipt after payment.
Location
9.0
The location is convenient, right in the heart of Dipolog City and easy to get around.
Dining
Facilities
5.0
The hotel has basic facilities, but they could improve on cleanliness and maintenance. The limited number of power outlets was also an inconvenience.
Jonathan
United States,
August
2024
9.0/10
My stay at this hotel was pretty disappointing overall. While the location is right in the center of Dipolog City, which is great for getting around, the cleanliness and service left a lot to be desired. The rooms were not the cleanest, and I felt like the staff could have done more for their guests. Sadly, I don't think I would choose to stay here again.
Rooms
5.0
The rooms were not very clean with ants, and the mattress felt dirty. The bathroom had a strong urine smell, and the flushing issue made it quite uncomfortable.
Service
5.0
The service was below average as the front desk was not helpful, especially regarding providing receipts after payment, which caused me some trouble.
Location
9.0
The hotel is in a perfect location, right in the heart of Dipolog City, making it easy to explore the area.
Dining
Facilities
5.0
The facilities were basic; there weren't enough outlets in the room, and the condition of the bathroom facilities was poor.
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