Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
4/5
based on 804 reviews
8.1
8.1/10 based on 262 reviews
#3 of 8 hotels in Dorval based on Tripadvisor
Alex
United States,
March
2024
7.8/10
My stay at the hotel was quite satisfactory. The rooms were more than adequate for both comfort and business needs, although they could have been better heated upon arrival. The service was incredibly friendly and helpful, going above and beyond to assist with luggage and airport shuttle arrangements. The location was convenient for accessing nearby businesses and travel routes, despite some initial confusion with directions. The dining options were decent, with a note-worthy dark roast coffee. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms were clean and very spacious, perfect for our needs.
Service
9.0
The staff was extremely friendly and helpful, providing excellent service.
Location
7.0
The hotel's location near the airport was ideal for my business trip, despite initial difficulty with navigation.
Dining
7.0
The dining experience was good overall, with delicious coffee, but could have been better in line with room expectations.
Facilities
8.0
The hotel offered good facilities, meeting my needs during the stay.
Bob
United States,
March
2024
8.6/10
The hotel is conveniently located near YUL in Dorval, offering rather nice rooms with plenty of plugs and USB outlets. Some rooms may experience noise from the AC, but the space and kitchen amenities are more than adequate. The service goes far beyond expectations, with friendly and professional staff that are efficient and very helpful. The location is perfect for access to the airport, train station, and shopping options nearby.
Rooms
8.0
The rooms are rather nice and come equipped with lots of plugs and USB outlets. Some rooms may have noisy AC, but overall the space and kitchen amenities are more than adequate.
Service
9.0
The service is exceptional, with staff going far and beyond to ensure a pleasant stay. They are friendly, efficient, professional, and very helpful.
Location
9.0
The hotel's location is excellent for access to the airport, train station, and nearby shopping centers and restaurants. The area is clean, convenient, and offers worry-free parking and commuting options.
Dining
7.0
The dining options are diverse and cleaned regularly, with excellent facilities such as the pool and gym.
Facilities
8.0
The facilities at the hotel are well-maintained with a variety of services available such as dry cleaning, laundry, and free airport shuttle.
Alexander
United Kingdom,
January
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were spacious, well-equipped, and had a great selection to choose from. The service was top-notch, with staff being professional and friendly. The location was perfect for my travels, offering easy access to the airport, train station, and shopping options nearby. Dining was a delightful experience with a nice variety of foods available. Overall, a fantastic value for money with excellent facilities.
Rooms
9.0
The rooms were huge and rather nice, with lots of plugs and USB outlets.
Service
9.0
The staff were most helpful and professional, ensuring a pleasant stay.
Location
8.0
The location was ideal for my journey, providing easy access to essential amenities.
Dining
8.0
The dining experience was great with a nice variety of foods to choose from.
Facilities
9.0
The property offers excellent facilities, ensuring a comfortable stay.
Charles
United Kingdom,
December
2023
8.0/10
The hotel is conveniently located for nearby restaurants and offers easy access to the airport and shopping centers. The rooms are comfortable and clean, making for a pleasant stay, despite the lack of some welcoming elements in the service.
Rooms
8.0
The rooms are good size, very clean, and equipped with a 55' flat screen TV with many English channels, providing a comfortable stay.
Service
7.0
The service was polite and helpful, offering an extra hour for checking out.
Location
9.0
The hotel's location is perfect for accessing the airport, train station, and shopping areas, with nearby restaurants and essential facilities. However, windy weather can make long walks challenging.
Dining
8.0
The dining experience offers good variety and freshness, with a nice selection of foods, including Neapolitan pizza.
Facilities
8.0
The hotel provides various services like dry cleaning, wedding services, laundry, and newspaper service, along with a free airport shuttle and taxi service.
Brian
United Kingdom,
October
2023
7.2/10
The hotel was a mix of positives and negatives. The rooms, while a bit worn out, offered modern and clean bathrooms, but could use some general maintenance. The service was polite but not extremely welcoming, and there were some delays with children melting down. The location was convenient for transit but could have used some cleaning. Overall, the stay was decent but had room for improvement.
Rooms
7.0
The rooms looked a little worn out but had nice, modern, and clean bathrooms, although some maintenance was needed.
Service
6.0
The service was polite but not extremely welcoming, with some delays experienced especially with children melting down.
Location
8.0
The location was ideal for traveling through Quebec and convenient for airport and train station access, although it could have used some cleaning.
Dining
5.0
Facilities
8.0
The hotel offered a range of services like dry cleaning, wedding services, laundry, newspaper service, taxi service, and a free airport shuttle.
Anthony
United States,
September
2023
8.2/10
I was pleasantly surprised by the hotel; the rooms were big, clean, and cozy, although not fully spotless when I first arrived. The service was top-notch, with staff being very helpful, friendly, and accommodating, even offering a shuttle to the airport. The location was near various restaurants and provided great access to the airport and business areas. Overall, a lovely stay with some minor cleanliness issues.
Rooms
8.0
The rooms were big, clean, and cozy.
Service
9.0
The staff were super helpful and friendly, going above and beyond to assist guests.
Location
9.0
The hotel's location was near various restaurants and provided convenient access to the airport and business areas.
Dining
8.0
Facilities
7.0
The hotel facilities were well-maintained and provided various services like dry cleaning and newspaper delivery.
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