Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall By Ihg, Sioux Falls

My stay at the hotel was truly delightful. The rooms were incredibly clean and impressively spacious, perfect for a cozy getaway. The service was exceptional, with friendly staff going above and beyond to ensure a great experience. The location was convenient and peaceful, away from the hustle and bustle, making it a relaxing retreat. The dining options were good, albeit slightly limited due to current restrictions. Overall, a wonderful stay with great value for money.

I had a mixed experience at the hotel. The rooms were clean, beautifully decorated, and perfect for a medium-sized gathering, but unfortunately, my room wasn't ready when I arrived. The service was helpful and friendly overall, although the early morning disturbance from housekeeping was a downside. The location was convenient for accessing the mall but still required driving to restaurants. The breakfast was good, but not exceptional. The facilities were decent, but there is room for improvement in some areas.

The hotel has spacious and immaculately clean rooms with nice round tables for easy conversation, although our room wasn't ready upon arrival. The service was a mix of warm and friendly, but slightly rude at first and then very helpful, especially the breakfast staff. The location is convenient to the fitness center and pool but requires driving to restaurants, near a mall for shopping needs but not ideal for dining options. The dining experience offers a decent continental breakfast typical for hotels. Overall, a good stay marred only by a few initial issues.