Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
4.5/5
based on 1063 reviews
8.2
8.2/10 based on 525 reviews
#22 of 141 hotels in Toronto based on Tripadvisor
Steve
United Kingdom,
December
2023
7.8/10
My stay at the hotel was fantastic! The rooms were large and so comfortable, separated from the living room for quiet time, and had everything we needed to make my family comfortable. The staff was friendly and helpful. However, there were some issues with the buffet service in the evening. I loved having the free breakfast, but found it lacking in selection. The location was good for accessing my conference and the highway, but not ideal for visitors without a rental car. The dining experience was good overall, but it was crowded and used disposable tableware. The facilities were convenient, and I appreciated the available services such as dry cleaning and grocery shopping.
Rooms
9.0
The rooms were large and so comfortable, with a separate living room for quiet time and everything needed for comfort.
Service
7.0
The staff was very friendly and helpful, but there were some issues with the buffet service in the evening.
Location
7.0
The location was convenient for my conference and the highway, but not the best for visitors without a rental car.
Dining
8.0
The dining experience was good with a decent selection, but it was crowded and used disposable tableware.
Facilities
8.0
The hotel had convenient facilities and services like dry cleaning and grocery shopping.
John
United Kingdom,
October
2023
8.6/10
My stay at the hotel was truly enjoyable. The rooms were nice, comfortable, and relaxing, providing ample space to unwind. The service was helpful and friendly, making my overall experience pleasant. The location was good, especially for those using the airport. The dining experience was great with a nice variety of options, and the facilities were top-notch.
Rooms
9.0
I found the rooms to be spotless with plenty of space to stretch out. They were bright, spacious, and even had a kitchenette, which was a nice touch. Perfect for families.
Service
8.0
The staff was very helpful and friendly, from the shuttle driver to the front desk. They were quick to sort out any issues, ensuring a smooth stay.
Location
8.0
The hotel is conveniently located outside the hectic downtown area of Toronto and close to restaurants, making it ideal for travelers using the airport. While not as accessible to downtown, it offers a peaceful retreat.
Dining
9.0
The dining experience was great with a nice variety of options to choose from. The food was delicious, and I enjoyed every meal during my stay.
Facilities
9.0
The hotel's facilities were excellent, offering everything I needed for a comfortable stay. From convenient services to well-maintained amenities, it exceeded my expectations.
Hannah
United Kingdom,
September
2023
7.8/10
I fell in love with the rooms that stole my heart, offering a suite that was perfect for working without feeling cramped. The experience was above and beyond what we expected. However, the airport shuttle service was an hour late picking us up, which was a downside.
Rooms
9.0
The rooms were spacious and perfect for working without feeling claustrophobic.
Service
7.0
The service was friendly and helpful, but the airport shuttle was late picking us up.
Location
8.0
The hotel is conveniently close to the airport and a group of office buildings, making it accessible for travelers.
Dining
7.0
The dining offered everything for everyone in the family, though it was adequate, nothing exceptional.
Facilities
8.0
The hotel facilities were good, but the late airport shuttle pickup affected our overall experience.
Richard
United States,
August
2023
7.6/10
The hotel offers spacious and comfortable rooms near major highways, perfect for a convenient stay. The service was a mix of friendly and attentive staff, with occasional lapses. The location is quiet and requires a car for attractions but provides adequate amenities. The dining experience was satisfactory, though with limited choices. Overall, a good value for money with some minor areas for improvement.
Rooms
9.0
The rooms were very spacious and exactly as expected, ensuring a comfortable stay.
Service
7.0
The service was generally good, with some standout moments of exceptional staff assistance.
Location
8.0
The hotel is located in a quiet area that requires a car for sightseeing, offering a peaceful retreat after busy days.
Dining
6.0
The dining options were sufficient but with room for improvement in variety.
Facilities
8.0
The hotel provides standard facilities that meet most needs for a comfortable stay.
Tom
United States,
June
2023
8.2/10
The hotel offers spacious, clean rooms with a full amenity kitchen and full-size fridge, perfect for a comfortable stay. The service is exceptional, with attentive staff willing to go the extra mile to ensure a pleasant experience. While the location provides convenience to shopping and dining options, it might require additional transportation costs for exploring further. The dining experience is satisfactory, offering a good variety of options. Overall, a great value for the money spent.
Rooms
9.0
The rooms were very spacious, clean, and equipped with all necessary facilities, including an iron box, microwave, fridge, and efficient coffee maker. The separate living room allowed for quiet and relaxation.
Service
9.0
The staff at the hotel were very pleasant and helpful, delivering breakfast to the room daily and ensuring that all additional needs were promptly met. Their professionalism and willingness to assist made the stay truly enjoyable.
Location
8.0
The location is convenient, with various shopping and dining options nearby. However, being a bit far from the town center may require additional transportation expenses for those looking to explore beyond the immediate area.
Dining
7.0
The dining experience was good with a nice variety of sliced fruits, salted plates, muffins, and yogurts available. Overall, a satisfactory dining option.
Facilities
8.0
The facilities provided at the hotel were well-maintained and offered a comfortable stay for guests.
Matt
United States,
June
2023
6.8/10
My stay at the hotel was fantastic! The rooms were incredibly spacious, allowing for a great night's sleep, and the bathroom area was lovely with a unique layout. The only downside was that due to being fully booked the night before, there was a delay in getting the room ready. Overall, I enjoyed the separate areas within the room and the privacy provided by the wall in front of the windows.
Rooms
8.0
I loved the separate areas in the room and the quality of sleep I got. The bathroom area was really cool, and the space was just what I needed.
Service
7.0
The service was top-notch, with the kitchen staff being friendly and helpful. Check-in was quick, but there was one instance where we had an issue with grocery shopping. Apart from that, everyone was mostly friendly.
Location
6.0
The location of the hotel was very good, offering easy access to various shopping and dining options in the area. However, there were some noises from neighboring rooms and the industrial surroundings were a bit off-putting.
Dining
6.0
Breakfast was nice, but I was expecting better quality considering the anticipation. The variety could have been improved to cater to everyone, but it was decent overall.
Facilities
7.0
The facilities at the hotel were satisfactory, offering the basic amenities needed for a comfortable stay.
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