Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 9 reviews
6.9
6.9/10 based on 1215 reviews
Noah
United States,
January
2025
7.0/10
The hotel had spacious rooms with nice amenities, and the breakfast was quite enjoyable with friendly staff serving. However, the noise from the nearby road and train line made it less relaxing. The WiFi was not reliable, and the absence of a fridge and coffee-making facilities was disappointing.
Rooms
8.0
The rooms were very large and had multiple windows, with a nice bed and large bathroom, all very clean.
Service
7.0
The breakfast staff was friendly and helpful, but there was a lack of staff during our early evening arrival.
Location
6.0
It's situated close to a main road and train line, making it easy to access shops and restaurants, albeit with some noise at night.
Dining
9.0
Breakfast was lovely with a good variety of options at a reasonable price.
Facilities
5.0
The hotel provided good parking but lacked essential amenities like WiFi and a fridge in the room.
William
United States,
January
2025
7.4/10
My experience at the hotel was mixed. While the rooms were very spacious and clean, and the breakfast was tasty with a good variety, I encountered issues with the Wi-Fi and a lack of staff during my arrival. The location was decent, though it wasn't very close to the center of Hamburg, which might be a drawback for some travelers. Overall, it offered good value for money but had room for improvement in some areas.
Rooms
9.0
The rooms were very large and clean, featuring several windows that let in plenty of light.
Service
6.0
I noticed a lack of staff upon arrival, which was a bit inconvenient.
Location
7.0
Located in a suburb about half an hour from downtown Hamburg, it was quiet but not very central.
Dining
8.0
Breakfast was enjoyable and reasonably priced, offering a nice selection of items.
Facilities
7.0
Facilities were adequate for my needs, though I expected a bit more attention to detail.
Janet
United States,
October
2024
7.0/10
I had a stay in a clean and well-maintained hotel in a quiet suburb but experienced an unfortunate overbooking situation. The breakfast was quite good with a nice selection, but the overall ambiance might feel a bit lacking. The spacious rooms were certainly a highlight, but I did encounter some issues with the Wi-Fi and mattress comfort. The location, while not central, is peaceful and provides good parking options.
Rooms
8.0
The rooms were large, well-lit, and clean, offering a comfortable space for relaxation.
Service
7.0
The staff at the front desk was welcoming, but I did experience a lack of assistance during my early evening arrival.
Location
6.0
The hotel is set in a quiet residential area, about a half-hour from central Hamburg, which can be a bit far for regular outings.
Dining
8.0
Breakfast was lovely with a nice variety of options for only 5 euros per person.
Facilities
6.0
While the hotel offers good parking and Wi-Fi, I encountered issues with the Wi-Fi connectivity during my stay.
Richard
United States,
October
2024
7.4/10
My stay was a bit mixed. The hotel is set in a quiet suburb, making it ideal for relaxation, and the rooms were spacious and clean, with a friendly atmosphere from the staff. However, the distance to Hamburg was greater than I expected, which made getting around a bit cumbersome, and there were a few maintenance issues that affected my experience.
Rooms
9.0
The rooms were large and very clean, with several windows that could be opened for fresh air.
Service
7.0
The front desk staff were welcoming, but I did encounter a lack of personnel during my early evening arrival.
Location
7.0
While not central to Hamburg, the peaceful suburb was close to a train station offering connections to the city until midnight.
Dining
8.0
The breakfast was reasonably priced and offered a nice variety of options, making each morning enjoyable.
Facilities
6.0
The hotel had decent facilities, but the Wi-Fi was unreliable, and there could have been more amenities in the room.
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