Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.2
7.2/10 based on 263 reviews
Frances
United States,
October
2024
7.4/10
I stayed at this hotel and found the location to be quite convenient, being close to the JR Chitose train station and AEON Mall. Although the rooms were clean, they felt a bit cramped for my group of four, and the bathroom was rather dated. The staff were really friendly and accommodating, which made my stay more enjoyable. The dining options had a nice mix of Japanese and Western, but could use a bit more variety to be ideal.
Rooms
6.0
The rooms were clean but felt quite compact for four people, and the bathroom looked a bit old and dark.
Service
9.0
The staff was friendly and very willing to help with travel information, making my experience much smoother.
Location
9.0
The hotel had a great location, being just a five-minute walk from the JR train station and close to local attractions.
Dining
7.0
The dining experience was decent, with a good range of Japanese and Western options, although I would have liked to see more variety.
Facilities
6.0
Facilities were basic, and while everything was functional, they didn't stand out.
Ralph
United States,
August
2024
7.2/10
I stayed at this hotel and while it had its perks, there were also a few drawbacks. The location is really great, being close to Chitose station and local buses, which made getting around easy. The rooms, unfortunately, were quite small and the bathroom felt outdated. The staff, however, were super friendly and helpful, making my stay enjoyable overall.
Rooms
5.0
The rooms were too small for four people, and the bathroom looked a bit old and dark.
Service
9.0
The staff were all very friendly and eager to assist with any needs or queries.
Location
9.0
The hotel was conveniently located near Chitose JR station, making access to the city and airport easy.
Dining
6.0
Dining options were limited but well-prepared, reflecting Japanese culture.
Facilities
7.0
Facilities were acceptable, but nothing stood out as exceptional.
Chester
United States,
August
2024
8.2/10
My stay at this hotel was generally pleasant, with clean and spacious rooms that offered a comfortable experience. The staff was incredibly friendly and eager to help, which added to the overall positive atmosphere. However, I did have to wait until 3 pm to check in, which was a bit inconvenient after arriving at 11 am. The location is fantastic, with easy access to public transportation and a free airport shuttle, though sometimes the shuttle can get a bit crowded.
Rooms
9.0
The rooms were large and clean, much more spacious than I expected for a hotel in Japan. It was comfortable enough for two beds and two futons.
Service
8.0
Service was friendly and courteous; the staff was very helpful with any queries I had, which made the stay more enjoyable.
Location
9.0
The location is great, just a 5-minute walk from the JR Chitose train station and close to public transport options for getting to the airport.
Dining
8.0
The buffet breakfast had a nice variety, with some local Hokkaido specialties that I really enjoyed.
Facilities
7.0
The hotel had decent amenities, although I didn't get to explore them much during my stay.
John
United States,
August
2024
7.4/10
I really enjoyed my stay at this hotel. The location was great, just a short walk to the train station, and the staff were incredibly friendly and helpful. While the rooms were on the smaller side, they were comfortable enough for my needs. I found the dining options to be decent but not extensive, and the facilities, although not luxurious, were satisfactory. Overall, the value for money was good despite a few minor drawbacks.
Rooms
7.0
The rooms were clean and comfortable, although somewhat small by Japan's standards.
Service
9.0
The staff was very friendly and always ready to help.
Location
8.0
The hotel had a great location, just a 5-minute walk to the train station, and was convenient for getting to the airport.
Dining
6.0
The dining options were good from a Japanese perspective but could use more variety.
Facilities
7.0
The facilities were adequate for what I needed, though nothing too fancy.
Raymond
United States,
June
2024
7.2/10
The hotel enjoys a fantastic location right across from the train station, making it super convenient for getting around, especially to the airport. The rooms, while comfortable, had a bit of an unusual layout, and the staff was generally friendly and helpful. The dining options could definitely use some improvement as there weren't many choices available. Overall, I found it to be a decent value for money, especially for a business hotel.
Rooms
7.0
The rooms were a good size for a Japanese business hotel, though they had an antiquated central light and the odd shapes of some rooms, particularly those on the edge, felt a bit limited.
Service
8.0
The staff was more than eager to assist with any needs and queries, always doing so with a friendly smile and politeness, which was nice to see.
Location
10.0
The hotel is perfectly situated very close to the JR Chitose Station, making it easy to access major attractions like the New Chitose International Airport and Sapporo.
Dining
5.0
The dining options were quite limited, with not much variety, although there was a mix of Japanese and Western offerings.
Facilities
6.0
Facilities were fairly standard for a business hotel; nothing particularly luxurious, but they met my needs during the stay.
B&B Italian Guest Genova
Nerina
Once Upon A Time In Mexico - Kasa Kaktus
Mandarin Apulia B&B
The Paramont Plaza Igi Airport New Delhi
Hotel Pala
Casa Alfredo
Aldgate Rooms
Anatolia Park Hotel
Le Nicchie
Hotel No-Vacancy
Hotel Ryan