Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 4 reviews
5.6
5.6/10 based on 434 reviews
Jonathan
United States,
January
2025
7.0/10
The hotel is conveniently located about a ten-minute walk from JR ShinOsaka Station, which is manageable on a dry day but may not be pleasant if it rains. While the staff was helpful and the rooms were spacious for a business hotel, the noise levels were bothersome due to thin walls and nearby trains. Overall, it could be a decent option if you're prepared for some noise.
Rooms
6.0
I found the room to be unusually spacious for a business hotel. However, it was quite noisy as I could hear coughing and sneezing from adjacent rooms, and the sound of trains passing by.
Service
8.0
The staff was friendly and helpful throughout my stay.
Location
7.0
The location is quite convenient, just a ten-minute walk from the East Gate of JR ShinOsaka Station, making travel easy although it can be tricky in the rain.
Dining
Facilities
David
United States,
December
2024
7.2/10
The Live Max hotel in Osaka is a decent option for backpackers or short stays, conveniently located just a short walk from Shin Osaka station. The traditional Japanese rooms have a unique charm with bamboo furniture, but the cramped toilet and small bathtub leave much to be desired. Overall, it offers basic amenities and good value for a brief visit, although it's not ideal for those looking for more space and comfort.
Rooms
6.0
The rooms are traditional Japanese style with bamboo furniture, but the space is quite tight and the bathroom is very cramped.
Service
8.0
The reception staff were friendly and helpful, which made the stay more pleasant.
Location
9.0
The hotel is conveniently located a 5-minute walk from the east exit of Shin Osaka station, making it easy to navigate the city.
Dining
Facilities
6.0
While there are basic amenities like a hairdryer, AC, and a microwave, there could be improvements in bathroom facilities.
Anne
United States,
September
2024
8.0/10
This hotel had some serious cleanliness issues that were hard to overlook. While the location was very convenient for public transport, the state of the rooms and overall facilities were disappointing. On the bright side, the price was very affordable, making it a potential option for budget travelers willing to sacrifice comfort.
Rooms
5.0
The rooms were dirty with questionable bedding, and the walls felt very thin, which contributed to a lack of privacy.
Service
5.0
There was no notable service experience, as I spent most of my time avoiding the room.
Location
8.0
The location is quite advantageous, situated near the train station, making it easy to get around.
Dining
Facilities
5.0
The facilities, particularly the hallways and elevators, were in a run-down state, which didn't reflect well on the hotel overall.
Walter
United States,
September
2024
7.0/10
The hotel is conveniently located about a ten-minute walk from the East Gate of JR ShinOsaka Station, which is manageable on dry days, but can be a hassle in the rain. The staff was friendly and helpful, and I appreciated the strict no smoking policy. However, the noise levels in the hotel were a downside, as I could hear neighboring guests and trains passing by.
Rooms
6.0
The room was surprisingly spacious for a business hotel, but the lack of soundproofing was disappointing. I could hear other guests coughing and the trains outside, which affected my comfort.
Service
8.0
The staff was friendly and eager to help whenever needed.
Location
7.0
The hotel is well-situated, just a ten-minute walk from the train station, making it convenient for travel. However, walking back in the rain would not be pleasant.