Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5
based on 189 reviews
8.0
8.0/10 based on 3745 reviews
#93 of 138 hotels in Zurich based on Tripadvisor
Peter
United States,
May
2023
7.2/10
My stay at the hotel was quite mixed. The rooms, although clean, were on the small side and lacked soundproofing. Unfortunately, my room didn't come with a balcony. On a positive note, the staff went out of their way to assist me with recommendations and arrangements, making my stay more enjoyable.
Rooms
6.0
The rooms, located at the back of the hotel and at the end of the corridor, were quite small and not sound-proof. Lack of balcony was a downside.
Service
8.0
The service was extremely helpful, with staff like Alain providing great recommendations and assistance, although a larger room wasn't offered despite the small size of my room. The staff was polite and willing to help with various arrangements.
Location
8.0
The hotel's location was really strategic and fairly convenient, being near the central Zurich train station and offering easy access to public transit. It was fantastic for exploring the city despite not being the quietest area.
Dining
7.0
The dining options were good but somewhat limited. The breakfast had a variety of options but was the same daily.
Facilities
7.0
The facilities were okay, offering services like dry cleaning, housekeeping, and laundry. I appreciated the available tours and ticket assistance.
J.
United States,
May
2023
7.0/10
The hotel's rooms were very clean, but quite small with a tight bathroom; however, the shower was good. The service was very friendly and helpful. The location, next to a tram station, was very convenient. The dining options were good but slightly limited. The hotel lacked some amenities and had an old house smell.
Rooms
6.0
The rooms are very small and can give off an old house smell.
Service
9.0
The service was very friendly and helpful.
Location
8.0
The location next to the tram stop was very convenient.
Dining
7.0
The dining options were good but somewhat limited.
Facilities
5.0
The hotel was lacking in amenities and had an old house smell.
Michael
United States,
April
2023
8.6/10
The hotel exceeded my expectations, with spacious rooms even better than in the pictures, but balcony availability varied based on the floor. The service was exceptional, with incredibly helpful staff. The location was superb, being near public transportation for easy city exploration. The dining options were satisfactory with a good variety available. Overall, a great stay worth the value.
Rooms
9.0
The rooms were incredibly spacious and even better than the pictures, though balcony access depended on the room's floor.
Service
9.0
The staff was incredibly kind and helpful, making my stay very enjoyable.
Location
9.0
The location was excellent, just a minute away from a metro/bus station offering easy access to various city locations.
Dining
8.0
The dining options were varied and satisfying, meeting my expectations during my stay.
Facilities
8.0
The hotel's facilities were adequate, providing everything needed for a comfortable stay.