Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.6
8.6/10 based on 162 reviews
Brian
United States,
June
2024
7.2/10
I was pleasantly surprised by the hotel. The rooms were spotless and more spacious than I was expecting, and they isolated outside noise well enough to provide me with a good night's sleep. However, having only a shower was a minor inconvenience.
Rooms
9.0
The rooms exceeded my expectations. They were clean, spacious, and provided a peaceful environment for a good night's rest.
Service
6.0
The service was courteous, but I felt there could be improvements in dealing with requests and resolving disputes.
Location
9.0
The location was excellent, especially for traveling with an elderly person. It was convenient and close to amenities.
Dining
5.0
The dining experience was below average. There could have been a better selection of options available.
Facilities
7.0
The facilities were satisfactory, but nothing exceptional stood out during my stay.
Henry
United States,
March
2024
8.2/10
The hotel offers a unique experience with spacious rooms featuring hot spring-like bathrooms, reminiscent of a cozy home setting. The big balcony and hot spring bathtub are definite highlights. However, the additional charges for extended stays and repeated interruptions for billing during breakfast were minor downsides.
Rooms
9.0
The rooms are really quite spacious, exactly how one would feel in their own home, with a big balcony and a hot spring bathtub.
Service
7.0
The service staff are very professional and friendly, although the policy of charging for extended stays and occasional billing interruptions during breakfast could be improved.
Location
9.0
The hotel's location is awesome, situated between two major metro stations and in a bustling shopping district with plenty of nearby attractions.
Dining
8.0
The dining experience was pleasant, especially for those who enjoy a warm breakfast. However, a better selection of muesli/oats and a la carte options would enhance the overall experience.
Facilities
8.0
The hotel offers a range of essential facilities suitable for various needs, rated very good for a comfortable stay.
David
United States,
February
2024
7.4/10
I was delighted with the hotel providing me with a baby cot by the room door, just like how one would set it up at home. The room was spacious with a large king-size bed, making it extremely comfortable. However, the messiness of the surroundings made me question the professionalism of the hotel, though it was conveniently located near various amenities and public transportation.
Rooms
8.0
The room provided me with a baby cot beside the door, exactly like setting up at home, and it was wide with a large king-size bed.
Service
7.0
The staff were helpful and friendly, to the extent it was a bit overwhelming, leaving a slightly bitter taste. Lingo from the front desk was exceptionally friendly and helpful, making our stay more enjoyable.
Location
7.0
Despite the messy surroundings that affected the hotel's professionalism, it was situated near various shopping areas, MRT stops, and a police station, making it convenient for exploration.
Dining
7.0
The dining experience offered a good spread of western selections in the breakfast buffet, although after repetitive days, it became monotonous. Some minor improvements in the selection could enhance the overall experience.
Facilities
8.0
The hotel's facilities were sufficient and met my needs during the stay.
John
United States,
September
2023
9.4/10
I had the most amazing time at this hotel. The rooms were spacious, clean, and comfortable with a large sunken bath next to a balcony overlooking the metro train line, making it feel like an outdoor hot spring. The location was perfect, near a subway station and up-market malls, and the staff were friendly and attentive. The dining experience was up to international standards, offering a variety of choices, while the facilities were top-notch.
Rooms
10.0
I loved the spacious and clean room with the large sunken bath next to the balcony overlooking the metro train line.
Service
9.0
The staff were friendly and attentive, making my stay pleasant.
Location
10.0
The hotel's location was perfect, with easy access to public transportation and plenty of shopping and dining options nearby.
Dining
9.0
The dining experience was fantastic, with a variety of choices that met international standards.
Facilities
9.0
The facilities were top-notch and enhanced my overall experience at the hotel.
Kurt
United States,
June
2023
8.6/10
Staying at this hotel was a delightful experience overall. The rooms were clean and cozy, and the big bathtub made me feel like I was in a high-class hot spring hotel. The staff were incredibly friendly and kind, always there to assist, adding to the pleasant stay. The location was convenient, with easy access to subway stations and shopping areas. The dining experience was great, but could benefit from a few more options. The facilities provided added value to the stay, making it a comfortable choice.
Rooms
9.0
The rooms were clean and cozy, with a spacious layout including a study table and a nice space for coffee/tea. The highlight was the large bath tab that felt luxurious, akin to high-end hot spring resorts.
Service
9.0
The staff were not only pleasant but extremely helpful, going above and beyond to ensure a comfortable and enjoyable stay. Their friendliness and kindness made me feel truly welcomed.
Location
8.0
The hotel is situated in a bustling shopping area with easy access to subway stations and great shopping options, which made it really convenient for exploring the city. The only downside was waiting a bit at traffic lights in the area.
Dining
8.0
The dining experience was amazing, offering great dishes, although a slightly wider selection could enhance the overall experience. Nevertheless, the quality of the food was superb.
Facilities
9.0
The facilities provided were top-notch, with a range of services from dry cleaning to tours/ticket assistance. It truly enhanced the overall experience of my stay.