Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
8.4
8.4/10 based on 601 reviews
John
United Kingdom,
April
2024
8.8/10
I absolutely loved my stay at this hotel! The rooms were beautiful and well-equipped with laundry facilities and a kitchen, perfect for our family with a one-year-old. They were so comfortable, stylish, and impeccably clean. The staff were incredibly pleasant, obliging, and knowledgeable, making our experience even better. The location was quiet yet convenient, allowing easy access to central Cairns and the nearby attractions. The dining experience was great for simple meals, and the overall facilities were top-notch.
Rooms
9.0
The rooms were self-contained, clean, and stylish, making us feel right at home.
Service
9.0
The staff went above and beyond to help us with booking tours and recommendations, making our stay truly enjoyable.
Location
9.0
The hotel's location was perfect for exploring Cairns, being close to the esplanade, night market, and many dining options.
Dining
8.0
The kitchen facilities were perfect for preparing meals, offering a convenient dining experience during our stay.
Facilities
9.0
The facilities were top-notch, including everything we needed for a comfortable and enjoyable stay.
Pauline
United Kingdom,
March
2024
8.2/10
The hotel room lacked any drawers, but it's outfitted for short stays with almost a full kitchen, dining area, and living space. Despite being near a night market and restaurants, there was some construction noise.
Rooms
8.0
The room was spacious and had almost a full kitchen setup, including a dining and living area along with the bathroom.
Service
9.0
The service was incredible and the staff were very helpful. They even addressed the sensitivity of the smoke alarms, which was reassuring.
Location
9.0
The location was very convenient, close to the Esplanade, supermarket, and Reef Terminal, making it easy to walk to all amenities.
Dining
7.0
The dining setup was perfect for preparing meals like eggs in the morning and lunch. However, there were some comments about the limited options for breakfast.
Facilities
8.0
The hotel offered car hire, laundry service, tours/ticket assistance, and even a happy hour option for guests.
convenient location
construction noise
Robert
United Kingdom,
February
2024
9.0/10
My stay at the hotel was truly wonderful. The rooms were impeccably clean and incredibly comfortable, offering everything you could possibly need in a self-contained unit. The staff were friendly and full of helpful information about the city and the surrounding area. The location was perfect, within easy reach of all the key attractions, and the dining options, though limited, were convenient for preparing meals. The facilities were top-notch, ensuring a pleasant and relaxing stay.
Rooms
10.0
The rooms were exceptionally clean and with comfortable bed and pillows, very spacious with a separate bedroom and bathroom, and very well equipped.
Service
9.0
The staff were fantastic, friendly, and very helpful throughout my stay.
Location
9.0
The location was great, close to everything I wanted to explore, with helpful staff and excellent value for the price.
Dining
8.0
The dining experience was perfect for preparing meals and having a quick bite, though with limited options.
Facilities
9.0
The facilities provided everything I needed for a comfortable and enjoyable stay.