Feedback from previous guests about their experience.
88%
Other nearby airport hotels
great location
modern design
noisy rooms
inconsistent dining
8.8/10
Great
Rooms
7.9
Location
8.2
Service
7.3
Dining
7.2
Guest reviews
8.8/10
based on 31 reviews
8.9
8.9/10 based on 20404 reviews
John
United States,
May
2024
7.0/10
I had a mixed experience at the hotel. The rooms were convenient and offered a great view of the Palace of Culture, but the noise from the street below was quite bothersome even on the 31st floor. The location, however, was perfect for exploring Warsaw with its proximity to the main train station.
Rooms
7.0
The room, although small, was functional and provided a good view of the Palace of Culture.
Service
7.0
The staff were generally helpful and professional, but I felt uncomfortable when they entered my room without knocking.
Location
8.0
The hotel's central location made it easy to access public transportation and explore the city, but the noise from the intersection nearby could pose a challenge for light sleepers.
Dining
6.0
Dining options were varied, but the overall quality was inconsistent.
Facilities
The hotel's facilities were adequate for a comfortable stay.
great location
noisy rooms
John
United Kingdom,
April
2024
7.2/10
The hotel is well-located and offers a mix of positives and negatives. The rooms are equipped with essential amenities but may lack optimal comfort. The service is efficient, though a bit more friendliness could enhance the experience. The central location is convenient but may pose challenges for light sleepers. The dining experience has its highs and lows, with a disappointing breakfast offset by some nice touches. Overall, the hotel provides a decent stay with certain drawbacks to consider.
Rooms
7.0
The room was rather basic but had all the necessary amenities for a short trip.
Service
7.0
The staff were efficient, but a warmer attitude would have been appreciated.
Location
8.0
The hotel's central location is convenient for exploring the city but may be noisy for light sleepers.
Dining
6.0
The dining experience had some disappointments but also offered nice touches.
Facilities
8.0
The hotel provides necessary facilities for a comfortable stay.
Arthur
United Kingdom,
April
2024
7.6/10
I absolutely loved my stay at the Tower of Culture and Society! However, the service was quite stressful due to the quantity of people they were handling. The location was amazing, being next to the Metro Station and within walking distance of many main attractions in Warsaw. The dining experience was one of the best I have seen, though the breakfast options were very poor. Overall, a great value for the money!
Rooms
9.0
The rooms were the right size with nice extras like a little fridge and small coffee maker at the Tower of culture and society, great view.
Service
5.0
The service was very stress due to the quantity of people that they are handling.
Location
9.0
The location is amazing, being next to the Metro Station and within a short walk of the Main Train Station and within walking distance of some of the main sightseeing attractions in Warsaw.
Dining
7.0
The dining had vegan options which I was pleasantly surprised by, although the breakfast was very poor.
Facilities
8.0
Great facilities overall.
George
United Kingdom,
April
2024
8.6/10
I had a pleasant stay at this hotel with its simple yet comfortable and clean rooms. The service was very helpful, despite their busyness due to high occupancy. The location, although next to a loud roundabout, was excellent for exploring the city.
Rooms
8.0
The rooms were simple, but comfortable and clean, just the right size for two people.
Service
9.0
The staff was very helpful, even during peak times of high occupancy.
Location
9.0
The hotel's location was excellent, right in the very center of Warsaw with easy access to public transportation.
Dining
8.0
Facilities
8.0
The facilities were well-designed and functional, offering everything needed for a comfortable stay.
Howard
United Kingdom,
March
2024
7.2/10
The hotel has spacious rooms with a nice large tub in the bathroom, perfect for accommodating a large group of people at once. The location is fantastic, with a direct view of the Palace of Culture and Science and within walking distance of major city attractions. However, the service was not friendly and charged my credit card in advance, contrary to my reservation. The dining options were good, but the staff's English proficiency was lacking.
Rooms
8.0
The rooms are big enough and well-furnished with a single bed and an accessible bathroom.
Service
5.0
The service was not particular friendly and charged my credit card in advance despite my reservation request for pay upon check-out.
Location
9.0
The location is great, with a direct view of the Palace of Culture and Science and within walking distance of major city attractions.
Dining
7.0
The dining options were good, although the staff's English proficiency was lacking.
Facilities
7.0
The facilities provided home-made products and gave guests enough varied options for a relaxing dining experience.
spacious rooms
poor service
Dave
United Kingdom,
March
2024
8.4/10
I had a lovely stay at the hotel with spacious rooms featuring a great view. The comfort and full equipment were impressive, although the exposed cover in the room was a minor downside.
Rooms
8.0
The rooms were spacious enough for a manual wheelchair with a great view. They were very comfortable and fully equipped, although the exposed cover was a bit noticeable.
Service
9.0
The service was exceptional, with staff being polite and helpful. I was pleasantly surprised with a beautiful room decoration and cake after our wedding party.
Location
7.0
The hotel's location was very central, close to the Metro Station and within walking distance of major sightseeing spots. However, the proximity to busy areas made it a bit noisy at times.
Dining
9.0
The dining experience was truly delightful, with a good variety of options. I particularly appreciated the vegan counter for my wife.
Facilities
9.0
The hotel offered excellent facilities to cater to all needs. The overall experience was very comfortable and convenient.
Bill
United Kingdom,
March
2024
7.2/10
I had a pleasant stay at this hotel. The rooms were well-equipped and comfortable, with thoughtful details that enhanced my experience. The breakfast offered a diverse and healthy selection. However, the service was inconsistent and lacked a welcoming attitude at times. The central location was convenient for exploring Warsaw, despite some traffic noise. The dining options were good, although the staff's behavior during breakfast was slightly off-putting. Overall, a decent value for the money.
Rooms
8.0
My room was spacious, comfortable, and well-appointed with all the necessary amenities. The bed was cozy, and the view from the room was lovely.
Service
6.0
Although some staff members were nice, there were instances of intrusiveness, like entering my room multiple times unnecessarily. It was a mixed experience.
Location
7.0
The hotel's location in the heart of Warsaw made it easy to access various attractions, but the busy intersection outside caused some noise disturbance.
Dining
7.0
The dining options were varied and delicious, but the staff's eagerness to clear tables prematurely was noticeable.
Facilities
8.0
The hotel had a range of facilities to enhance the stay, including a gym and convenient access to public transportation.
Christine
United Kingdom,
February
2024
8.0/10
The hotel offers a comfortable stay with a perfect location overlooking the main plaza in Warsaw. The rooms are spotlessly clean and well-equipped. However, they are rather basic and old-fashioned. The service is outstanding, with friendly and helpful staff. The location is ideal for exploring the city, although a bit far from the central area. The dining options are good with a variety of choices. Overall, a great value for the price paid.
Rooms
8.0
The rooms were extremely comfortable and spotlessly clean, overlooking the main plaza in Warsaw.
Service
9.0
The service was absolutely amazing, with friendly and extremely pleasant staff.
Location
7.0
The location was ideal-very central and close to transportation options.
Dining
8.0
The dining experience was good with many food options.
Facilities
8.0
The hotel offers a spa lounge at the 31st floor working 24/7.
John
United Kingdom,
January
2024
7.8/10
The hotel offers simple and old rooms that are immaculately presented and recently refitted, featuring modern amenities like an iPod docking station and USB charging points. The air conditioning could be more effective. The location is excellent, providing easy access to transportation and popular attractions. The dining options are varied but slightly lacking in professionalism during breakfast service.
Rooms
8.0
The room was fairly small but immaculately presented with modern amenities.
Service
7.0
The service was helpful and courteous, although not as kind as in other hotels.
Location
9.0
The hotel is in a good location with easy access to public transport and attractions.
Dining
7.0
The dining options were varied but with some slight unprofessionalism during breakfast service.
Facilities
8.0
The hotel offers various facilities to ensure a comfortable stay.
Patrick
United Kingdom,
January
2024
7.6/10
The hotel boasts a beautiful view from the window and exceptionally clean rooms. While the room size is a bit small and basic, the friendly and professional service, especially from Aminah and Agata at the Reception, shines through. The location is fantastic for accessing transportation hubs and exploring the city, though it might feel crowded at times. Dining options offer good variety but could be slightly more organized and diverse.
Rooms
8.0
The rooms are very clean and offer a beautiful view from the window.
Service
9.0
Location
8.0
The hotel is very close to Warsaw central train station, making it convenient for travelers.
Dining
7.0
The dining experience is quite good with enough variety, although it can get busy and slightly disorganized during peak times.
Facilities
7.0
The hotel offers adequate facilities for a comfortable stay.
Tom
United Kingdom,
December
2023
8.2/10
I had a wonderful stay at the hotel. The room was very comfortable and had all the amenities I needed for a relaxing stay. The breakfast was delicious and offered a good variety of options. However, the stain on the bathtub was a bit off-putting. The location was perfect for exploring the city, being central to everything I wanted to see. The staff were friendly and helpful, but there were a couple of instances where my 'Do Not Disturb' sign was ignored. Overall, a great stay with a few minor hiccups.
Rooms
9.0
The room was in high standard, with attention to small details to enhance my stay. The bed was comfortable, and the view was lovely.
Service
7.0
The staff were nonchalant at times, but the concierge was fantastic. Despite a couple of instances of ignoring the 'Do Not Disturb' sign, the service was generally good.
Location
8.0
The hotel's location was central for everything I needed, making it convenient to explore the city. The proximity to the Business Centre was a bonus.
Dining
8.0
The dining experience was good overall, with a rich and healthy breakfast. However, the staff's eagerness to clear dishes too early was slightly off-putting.
Facilities
9.0
The hotel's facilities were great, offering everything I needed for a comfortable stay.
Clive
United Kingdom,
November
2023
7.0/10
The hotel rooms were quite disappointing as they were too hot and difficult to regulate the heating. The emergency door for staff without the ability to lock from the inside made me feel uncomfortable, even though the room was spacious enough for four people. On the bright side, the hotel's location is exceptional, right in the heart of the city center, close to the metro station and within walking distance of key attractions like the Royal Palace. The dining experience was pleasant with a good selection, although it could benefit from more hot food options.
Rooms
5.0
The rooms were too hot and could not be regulated easily; not ideal.
Service
6.0
The staff, though helpful, were slow to respond and made me wait without acknowledging me.
Location
9.0
The hotel's location is impeccable, right in the heart of the city center and easily accessible to all transportation options.
Dining
8.0
The dining experience was really tasty with a great selection, but could use more hot food choices.
Facilities
7.0
The facilities were satisfactory, no standout feature.
Shane
United States,
November
2023
8.0/10
The hotel offers beautiful rooms with wonderful views and new amenities. The service is warm and friendly, although some issues were experienced during the stay. The location is excellent with great views, and the dining experience offers a diverse selection of delicious dishes. However, the facilities may need some improvements.
Rooms
9.0
The rooms are very nice, new, and perfect, with a wonderful view.
Service
7.0
The service was warm and friendly, but some issues were noted during the stay.
Location
9.0
The location is great, next to a metro station and with a high-floor view.
Dining
8.0
The dining experience was really good with a diverse selection of fresh cold cuts, bread, eggs, sausages, yogurts, and a make-your-own waffle station.
Facilities
7.0
The facilities are adequate but may need some improvements.
William
United States,
October
2023
7.6/10
I had a wonderful stay at this hotel! The rooms were spacious, clean, and offered fantastic views, complete with massive single beds that added a touch of luxury considering the great rate we paid. While the constant noise from the lift was a downside, the room was well-equipped with basic amenities like a coffee machine and toiletries.
Rooms
9.0
The rooms were spacious, clean, and offer great views.
Service
7.0
The service was super friendly, although there was a mix-up with charges at the start. Despite feeling sheepish about the room conditions, the staff was overall accommodating and attentive.
Location
9.0
The location of the hotel is perfect, right in the center of the city with convenient access to metro, tram, bus services, making it easy to explore all the major attractions. A plethora of cafes and restaurants nearby offer a diverse dining experience.
Dining
5.0
The dining experience was lackluster, with overpriced and not tasty options. However, the staff was friendly and helpful despite the crowded environment.
Facilities
8.0
The hotel facilities were good, with essential amenities available for a comfortable stay.
Albert
United Kingdom,
October
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were very nice and new, clean, and quite spacious, although a bit noisy due to their proximity to the elevators. The service was exceptional, with the staff putting on a lovely surprise for us after our wedding party. The location is central, close to public transportation and shopping centers, though it can be noisy. The dining experience was quite good with a variety of options, but there are more affordable breakfast choices nearby. Overall, a good value for the money.
Rooms
8.0
The rooms were very nice and new, clean, and quite spacious, although a bit noisy due to their proximity to the elevators.
Service
9.0
The service was exceptional, with the staff putting on a lovely surprise for us after our wedding party.
Location
7.0
The hotel is very central, close to public transportation and shopping centers, though it can be noisy.
Dining
7.0
The dining experience was quite good with a variety of options, but there are more affordable breakfast choices nearby.
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