Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 7 reviews
4.5/5
based on 1276 reviews
8.3
8.3/10 based on 1320 reviews
#26 of 305 hotels in Frankfurt based on Tripadvisor
Ron
United States,
May
2024
7.8/10
Despite some areas for improvement, my stay at the hotel was overall satisfying. The rooms have a modern and sexy vibe, although they can be a bit dark for some. The service, while helpful, had a few hiccups. The location is excellent, making it easy to explore the city. The dining experience was good, but not exceptional considering the price.
Rooms
8.0
The rooms have a modern and sexy vibe, although they can be a bit dark for some.
Service
7.0
The service, while helpful, had a few hiccups.
Location
9.0
The location is excellent, making it easy to explore the city.
Dining
7.0
The dining experience was good, but not exceptional considering the price.
Facilities
8.0
The facilities provided are satisfactory.
Arthur
United States,
November
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were big, and the bathroom was very comfortable. I loved having the bathtub in the room for some relaxing time. However, the lack of complimentary water after the first night was below expectations, and the TV options were limited with no movie facilities.
Rooms
8.0
The rooms were excellent, offering a comfortable and relaxing stay.
Service
7.0
The service was a bit hit and miss. While the staff were extremely friendly and helpful, they seemed too busy setting up breakfast to give much attention to the guests.
Location
8.0
The location was very convenient, just 2 minutes from the tramway and 4 stops away from the Messe convention center. Although not the most vibrant area, it was central and close to some of Frankfurt's attractions.
Dining
7.0
The dining experience was of good quality, with very attentive waiters. However, it was a bit pricey for what was offered.
Facilities
7.0
The facilities at the hotel were decent, with some nice touches like a luxurious bathtub and pet amenities available.
Hugh
United Kingdom,
August
2023
7.8/10
I was pleasantly surprised by the amazing rooms at this hotel. The windows could be opened, allowing for a nice breeze, and the cleanliness level was impeccable. However, the Deluxe Room I booked didn't meet my expectations, especially considering the price. The service was top-notch, with really friendly staff who made me feel welcome and provided all the information I needed about the hotel, restaurants, bars, and the surrounding area. The location was super convenient, close to the main train station and only 10 minutes away from downtown. The dining experience was satisfactory, although not spectacular considering the price. Overall, a well-located hotel with excellent service, but room standards could be improved.
Rooms
7.0
The rooms were amazing and I loved being able to open the windows. However, the Deluxe Room I stayed in was below expected standards.
Service
9.0
The service was really friendly and the staff went above and beyond to help me with everything. It was a great experience.
Location
8.0
The location is very good, close to the main train station and convenient for both business and leisure travelers.
Dining
7.0
The dining options were good, but considering the price, I expected a bit more. The waiters were very attentive, though.
Facilities
8.0
The hotel facilities were satisfactory, offering all the necessary amenities for a comfortable stay.
Convenient location
Room standards
Andrew
United Kingdom,
May
2023
8.2/10
The hotel's location is extraordinary, central in Frankfurt city, with amazing and modern rooms, and super friendly service. However, the dining options were a bit overpriced. The hotel provides good value for money considering its convenient location.
Rooms
7.0
The rooms are tired-looking with stains on the curtains, but the beds are trite.
Service
9.0
The staff are super friendly and helpful, making the stay super comfy.
Location
10.0
The hotel is extraordinary, central in Frankfurt city, ideal for accessing main roads and the business area.
Dining
7.0
The dining is quite good, but a bit overpriced.
Facilities
8.0
The hotel offers various amenities including room service and tours/ticket assistance.