Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.4
7.4/10 based on 156 reviews
Derek
United States,
June
2024
7.8/10
I had a wonderful stay at the hotel with comfortable and quiet rooms featuring beautiful decor and excellent amenities. The staff was helpful, but there were some issues with room change requests. The location was convenient for exploring Beitou but a bit tricky to find initially. The dining experience was decent but could be improved. Overall, a pleasant experience with a few minor drawbacks.
Rooms
9.0
The rooms were comfortable and very quiet, with a wide selection of TV channels.
Service
7.0
The staff was adorable and helpful overall, but there were some challenges with room change requests.
Location
8.0
The location was good for accessing all the tourist sites in Beitou while still being in a tranquil area, just a short walk from Xin Bei Tou MRT station.
Dining
7.0
The dining was good, especially for a Taiwan hotel, but it was noted that the menu became repetitive after staying for an extended period.
Facilities
8.0
The facilities were excellent, providing serviceable options for guests.
Michael
United States,
April
2024
6.6/10
The hotel is located in a quiet area of Beitou, within walking distance of touristic sites and the Xin Beitou MRT station. The rooms are a bit old and dark in some areas but offer soundproofing. The service provided varied in response time but was generally nice and helpful. The dining options were limited with nominal morning choices. The location is convenient for sightseeing but slightly further than expected, although there is a 7-11 nearby. Overall, a decent choice with some minor drawbacks.
Rooms
7.0
The rooms, although showing some age, were soundproof and provided a comfortable stay.
Service
8.0
The staff was nice and helpful overall, particularly with cleaning services.
Location
7.0
Conveniently situated for touring attractions and close to the Xin Beitou MRT station, but slightly further away than anticipated.
Dining
5.0
The dining experience had limited choices with some dishes tasting like leftover food.
Facilities
6.0
The hotel offers basic facilities, suitable for a short stay.
Jane
United States,
December
2023
6.6/10
My stay at the hotel was a mixed experience. While the location was convenient and the rooms were clean with unique features like a large round spring bath, it's more suitable for a quick hot spring break rather than a long stay. However, the service was lacking in communication and consistency, and the dining options left much to be desired in terms of variety and taste.
Rooms
7.0
The rooms were clean, and the big double bed and massive round spring bath added a special touch. However, the space may feel tight if you have large luggage.
Service
5.0
I encountered issues with the staff's communication and found their responses varied and confusing. It made me feel a bit uneasy during my stay.
Location
8.0
The hotel's location in the Beitou spa area was convenient, especially being near the Xinbeitou MRT station. However, it lacked some charm and ambiance compared to other nearby spots.
Dining
5.0
The dining experience was a bit disappointing with limited options that did not taste fresh. It felt like the food was reheated leftovers from previous meals.
Facilities
6.0
unique bath
communication issues
Don
United States,
July
2023
8.2/10
During my stay, the hotel offered a convenient location with easy access to the Beitou spa area and nearby attractions. The service was attentive and helpful, making my experience more enjoyable. While the dining options were satisfactory, the room's placement could have been better. The presence of a 7-11 opposite the MRT Station was a nice convenience for snacks.
Rooms
8.0
My room, with a small balcony, was much better than my previous stay. The overall setup was comfortable and clean.
Service
9.0
The cleaning service was efficient, and the staff were courteous and accommodating during my visit.
Location
9.0
The hotel's location in the Beitou spa area made it convenient for exploring the nearby attractions. However, it can be a bit tricky to find if it's your first visit.
Dining
7.0
The dining experience, including the selection of English muffins, was acceptable but not exceptional.
Facilities
8.0
The hotel provides access to a free-flow coffee/tea service and packed food for added convenience.
Troy
United States,
June
2023
6.6/10
My stay at this hotel was a mix of positives and negatives. The rooms were nice and clean, but some didn't have a window, which was a bit disappointing. Having a spa in the hotel room was a unique feature I enjoyed. The service was a bit of a letdown with staff being rude and even yelling at us. The location, although near tourist sites in Beitou, had some drawbacks with the strange placement of certain facilities. The dining experience was average, and I ended up switching to a different hotel after a couple of nights.
Rooms
8.0
The rooms were nice and clean, but some lacked windows.
Service
5.0
The service was disappointing with staff being rude and yelling at us.
Location
7.0
The hotel's location was good with walking distance to Beitou's attractions, but some facilities were oddly placed.
Dining
5.0
The dining was average, and I decided to switch to a different hotel for better options.
Facilities
6.0
The facilities were decent overall, but some were not conveniently located.
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