Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.6
7.6/10 based on 777 reviews
James
United Kingdom,
February
2024
6.6/10
The hotel rooms were surprisingly spacious, more than enough to accommodate a double bed and a single bed, though a bit gloomy. The service was a bit lacking in efficiency but helpful in providing information. The location was very convenient, near the MRT station and surrounded by nature. The dining options were average, with simple Chinese food. Overall, a decent stay with room for improvement.
Rooms
7.0
The room was very basic with essential amenities, and the attached bathroom was somewhat larger than expected.
Service
6.0
The staff were somewhat inefficient but helpful with providing information.
Location
8.0
The location is very convenient, close to the MRT station and surrounded by nature.
Dining
5.0
The dining was so-so with simple Chinese food options.
Facilities
7.0
The hotel provided basic facilities for a comfortable stay.
Margaret
United Kingdom,
January
2024
6.4/10
The hotel has pros of great location near Xin Beitou MRT and superb room size, but cons include poor sound insulation and unfriendly service.
Rooms
7.0
My room was surprisingly huge, twice as big as I expected, easily accommodating a double bed and a single bed.
Service
5.0
The service wasn't as friendly or efficient as I had hoped for, and the staff seemed rude and unhelpful at times.
Location
8.0
The location is excellent, just a few ascending steps from Xin Beitou MRT station, making commuting to central Taipei very convenient.
Dining
6.0
The dining options were mediocre, offering mainly simple Chinese food that was just so-so.
Facilities
6.0
The facilities were average, nothing exceptional to highlight.
convenient location
poor service
Aubrey
United Kingdom,
December
2023
7.4/10
I had a mixed experience at this hotel. The room was surprisingly spacious with a private hot spring bath, but the service was a bit disappointing. The location was great for those seeking privacy, and the dining options were rather simple. Overall, a decent stay with minor drawbacks.
Rooms
8.0
The room was unexpectedly large with a private hot spring bath, exceeding my expectations. It was basic but had everything needed for a comfortable stay.
Service
6.0
The service was helpful but not as friendly as I had hoped for. It could have been more efficient.
Location
9.0
The location is ideal for those wanting privacy with the hot spring in the room. It's very close to the subway station, making it convenient for transportation.
Dining
7.0
The dining options were mainly Chinese-style, nothing extraordinary but fair. The breakfast offered was basic.
Facilities
7.0
The hotel offers private hot spring baths in the room, a unique feature, but could improve on the dining experience.
Lawrence
United Kingdom,
August
2023
7.4/10
The room size was surprisingly huge, more than enough to accommodate a double bed plus a single bed, although it felt a bit too small and dark with the king bed taking up 85% of the floor space. The service was helpful in providing information on local transport options but not as efficient as expected. The location was convenient, just a short walk from the subway station. The dining experience was so-so, comparable to similar hotels in Taipei. The facilities were decent overall.
Rooms
8.0
The room was surprisingly huge, more than enough to accommodate a double bed plus a single bed.
Service
7.0
The service was helpful in providing information on local transport options but not very efficient.
Location
9.0
The location was convenient, just a short walk from the subway station.
Dining
6.0
The dining was so-so, comparable to similar hotels in Taipei.
Facilities
7.0
The facilities were decent overall.
Trevor
United Kingdom,
June
2023
6.6/10
The hotel's location is superb, just a few steps from the Xin Bei Tou MRT station, making commuting convenient. The rooms were really old, dingy, and dirty, lacking windows and situated close to a noisy road. The service was helpful, with friendly staff, although there was a slight hiccup on the first day possibly due to a busy period. The dining experience was mediocre, offering simple Chinese food. The facilities were adequate but not exceptional.
Rooms
5.0
The rooms were located nearby the hotel entrance, close to the road, and quite noisy at night. They were old, dingy, and dark, lacking windows.
Service
7.0
The staff were helpful with information but may have been a bit overwhelmed on the first day. Generally friendly and accommodating.
Location
9.0
The hotel's location is superb, just a few ascending steps from Xin Bei Tou MRT station, ideal for commuting to central Taipei.
Dining
6.0
The dining provided was so-so, with limited options and simple Chinese food.
Facilities
6.0
The facilities were average but met basic needs without any standout extras.
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