Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
8.4
8.4/10 based on 1931 reviews
Jeff
United States,
March
2024
8.4/10
I had a fantastic stay at this hotel! The rooms had every amenity I needed and were extremely clean. The staff was great, offering comfortable facilities with a fine view of the surrounding area. The location was perfect for walking around the shopping district and enjoying wonderful food. However, the dining could start a bit earlier for those planning early outings.
Rooms
9.0
The rooms were great, with all necessary amenities and extremely clean, offering a fine view of the surrounding area.
Service
8.0
The staff had good English skills and were knowledgeable about travel times, which was very helpful for families with young kids. They also accommodated those who didn't understand Japanese, but there was a slight oversight with charging during my check-in.
Location
9.0
The hotel's location in the shopping district was excellent, making it perfect for exploring on foot and discovering amazing food spots.
Dining
7.0
The dining was super worth it and very tasty despite starting a bit late at 7 am, which might not be ideal for early birds.
Facilities
9.0
The facilities were convenient, offering dry cleaning, housekeeping, and laundry services, ensuring a comfortable stay.
Bill
United States,
June
2023
7.8/10
The hotel is located in a convenient area for travelers and is within a short walking distance to the JR station. The rooms, although spacious, lack a mini kitchen, but offer decent comfort at a more affordable price compared to central locations. The service is friendly and accommodating to English-speaking guests, although some staff members may come across as rude. The dining, starting at 7 am, offers good value but may not suit early risers. The location in the vibrant shopping district makes it perfect for exploration, with easy access to Tokyo and Yokohama.
Rooms
8.0
The rooms are spacious and decently priced, lacking a mini kitchen area, but provide good comfort.
Service
7.0
The service is friendly and helpful, particularly for English-speaking guests, but some staff members may come off as rude.
Location
9.0
The location is great for exploring the shopping district and offers easy access to Tokyo and Yokohama within minutes of the JR station.
Dining
7.0
The dining experience offers good value, but the early 7 am start may not suit all guests
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay.
Philip
United States,
June
2023
7.6/10
My stay at the hotel was truly enjoyable. The rooms were great, offering comfortable facilities and a lovely view of the surrounding area. However, it was missing a mini kitchen which resulted in limited table space. The staff provided excellent service, helping with travel tips and catering to our needs despite a minor booking mix-up. The location was convenient, close to Haneda Airport and many local attractions. Dining options nearby were tasty, but an expanded menu would have been appreciated. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The room was great, offering comfortable facilities and a fine view of the surrounding area. The only downside was the absence of a mini kitchen.
Service
7.0
The staff was helpful and able to assist with travel inquiries, but there was a mix-up with our booking.
Location
9.0
The location was very good, with easy access to Haneda Airport and other nearby attractions.
Dining
7.0
Dining options were tasty, but a wider variety would have been a bonus.
Facilities
7.0
The facilities were satisfactory, but the absence of a mini kitchen was noticeable.