Steigenberger Hotel Hamburg, Hamburg ➠ Rooms, Reviews & Prices

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Key details

About the Hotel

Heiligengeistbruecke 4, Hamburg, Germany, 20459

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

325 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Junior Suite

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior Room Riverside

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

Overview of transport options to/from the airport

City Centre

Hamburg1700 ft

Airports

Hamburg (HAM) 7.3 mi

Hamburg Finkenwerder (XFW) 13.3 mi

Train

Train Station Dammtor4300 ft

Hamburg Dammtor station4300 ft

Underground

Rodingsmarkt U-Bahn700 ft

Facilities

Airport hotels feature amenities to make your stay both convenient and comfortable

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 34 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Spa lounge
Sauna
Turkish bath
Steam room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Heiligengeistbruecke 4, Hamburg, Germany, 20459

Map view

Heiligengeistbruecke 4, Hamburg, Germany, 20459

City landmarks

Landmark

Miniatur Wunderland

2600 ft

Event hall

Elbphilharmonie Hamburg

3400 ft

Museum

Hamburger Kunsthalle

5000 ft

Landmark

Alter Elbtunnel

4100 ft

Museum

Internationales Maritimes Museum Hamburg

5000 ft

Museum

Museum of Art and Crafts Hamburg

1.1 mi

Train Station

Reeperbahn

1.1 mi

Landmark

Speicherstadt and Chilehaus with Kontorhaus District

4100 ft

Gallery

Sprachzylinder

1.0 mi

Church

St. Peter's Church

3100 ft

Church

St. Catherine's Church

2300 ft

Park

Planten un Blomen

4400 ft

Square

Jungfernstieg

2700 ft

Museum

U-Bootmuseum

1.3 mi

Museum

Panoptikum

4600 ft

Theatre

Port of Hamburg

4300 ft

Landmark

HafenCity

2500 ft

Landmark

Hamburg Dungeon

2500 ft

Museum

Museum of Hamburg History

3200 ft

Landmark

Davidwache

5000 ft

Event hall

Congress Center Hamburg

4500 ft

Stadium

Millerntor Stadium

5200 ft

Landmark

Rickmer Rickmers

4500 ft

Nearby

Church

St. Michael's Church

2000 ft

Mall

Town Hall

2000 ft

Willy-Brandt-Strasse 60

St Nikolai Memorial

1500 ft

Poststr. 1

Alte Post

1600 ft

Museum

Bucerius Kunst Forum

1600 ft

Adolphsplatz

Hamburg Stock Exchange

1200 ft

Old Town

Deichstrasse

1900 ft

Restaurants

Erste Liebe Bar

700 ft

Michaelisbruecke 3

Rheinische Republik

400 ft

Stadthausbruecke 1-3

Bistro am Fleet

400 ft

Heiligengeistbruecke 4

Rialto

300 ft

Michaelisbruecke 3

Bar 'Seven Heads' DORINT SOFITEL AM ALTEN WALL

900 ft

Alter Wall 40

Ristorante Ticino

800 ft

Alter Wall 40

Jin Gui

1100 ft

Stadthausbruecke 10

Kartoffel Keller

1600 ft

Deichstrasse 21

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 2769 reviews

#89 of 347 hotels in Hamburg based on Tripadvisor

Nathan

United Kingdom, April 2024

6.8/10

I stayed at this hotel and found the room to be nice, but it could use an update. The service was a bit slow, but they did surprise me with a lovely gesture of champagne and cake. The location was convenient for walking around and shopping, but not the most vibrant. The dining experience was fair but lacked enough seating. Overall, a decent stay with room for improvement.

Rooms

7.0

The room had a slight smell as if someone smoked in it, but it was a Superior room, which was a nice touch. An upgrade to a bigger room would have been appreciated.

Service

8.0

The staff was very nice overall, but they were not able to investigate an issue on the spot. They did make up for it with a thoughtful gesture of a champagne bottle and cake in the room.

Location

6.0

The hotel's location was very convenient for shopping and dining, but it lacked vibrancy for the 'best agers' crowd. It is better suited for a younger clientele.

Dining

6.0

The dining experience was courteous and efficient, but there weren't enough seats available. The breakfast was satisfactory but could be improved.

Facilities

7.0

The hotel offers standard facilities, but they could benefit from some updates.

Jeremy

United States, February 2024

7.6/10

My stay at the hotel was truly enjoyable. The rooms were clean and comfortable, the staff was incredibly friendly, and the location was perfect. However, the dining experience was a bit lacking, and there were some issues with the pricing in the restaurant.

Rooms

8.0

The rooms were very clean and well-maintained, offering ample space and comfort for a family with children while still allowing privacy for the couple or parents. The ambiance was warm, although it was surprising not to find tea cups, coffee, and a water boiler in such a high-end hotel.

Service

7.0

The staff put up with us with great friendliness and good humor, which we truly appreciated. The servers were very friendly, although there was the occasional lack of warmth from some staff members.

Location

9.0

The hotel is conveniently located right in the heart of Hamburg, offering a nice view of the canal with a comfortable seating area. It's within walking distance to key attractions like the Stadthausbrucke underground station, the Rathaus, and the city center.

Dining

6.0

The dining experience was a bit of a mixed bag. While the food quality was great with a wide selection, there were issues such as being overcharged for breakfast which didn't meet the expectations for the price. Additionally, the hotel bar had a nice offer but seemed a bit overpriced.

Facilities

8.0

The hotel offers a range of facilities, like room service, dry cleaning, laundry, valet parking, welcome drink, pet amenities, and tours/ticket assistance.

Stephanie

United Kingdom, December 2023

8.6/10

The hotel was fantastic for providing space and comfort for a family with children while also offering privacy for the couple. The rooms were large and cozy, but lacked windows or high tables with good chairs. The service was exceptional, especially with help regarding car and luggage, despite some issues with pricing calculations. The location was amazing, close to the main district and with a nice view of the canal. The dining experience was good but slightly overpriced. Overall, a great choice for a stay in Hamburg.

Rooms

8.0

The rooms were large and cozy.

Service

9.0

The service was fantastic, very helpful with various amenities provided.

Location

10.0

The location was amazing, close to the main district and full of small restaurants and cafes.

Dining

7.0

The dining was good, with a small issue of availability due to high demand and slightly overpriced items.

Facilities

9.0

The facilities were well-maintained and up to standard.

Kevin

United Kingdom, November 2023

7.2/10

The hotel had spacious rooms with very nice lighting but was very noisy throughout the day and night, making it hard to sleep. The service was a mix of very nice and helpful staff surprising with thoughtful gestures but also grim and unhelpful encounters. The location was great for exploring the city but lacked the option for immediate drinks on arrival. The dining options were good but a bit overpriced. The facilities offered were satisfactory.

Rooms

6.0

The room was quite basic without a coffee machine, but spacious with nice lighting.

Service

7.0

The service was a mix of very nice and helpful encounters along with some grim and unhelpful staff interactions.

Location

9.0

The location was spectacular, close to the city center with a good view yet situated in a quiet area.

Dining

7.0

The dining experience was good although a bit pricey.

Facilities

7.0

The facilities were decent.

Philip

United Kingdom, June 2023

7.6/10

The hotel is in a very nice canals' complex, very close to the city center and the Rathaus. The rooms were so clean and comfortable, but could benefit from a more modern touch. The service was top-notch with staff always being kind and helpful. The dining experience was overpriced for what was offered. The location is a definite highlight, being in the center of Hamburg with convenient access to transportation options.

Rooms

8.0

The rooms were so clean and comfortable but looked old.

Service

9.0

The staff were very kind and provided great service.

Location

9.0

The hotel is in a very nice canals' complex, very close to the city center and the Rathaus.

Dining

5.0

The dining options were overpriced for the quality provided.

Facilities

7.0

The hotel offers standard facilities for a comfortable stay.

Tony

United States, June 2023

8.4/10

The hotel was lovely for a family stay, offering ample space and privacy, though more reminiscent of a 3-star than a 5-star establishment. The rooms were great in size with a walk-in shower, perfect for accommodating families with children while allowing parents some privacy. The service was exceptional, with extremely friendly and professional staff who went above and beyond to assist us. The location was superb, within walking distance of most attractions, making it easy to get around. The dining experience was enjoyable overall, but had minor hiccups. The hotel offers a range of amenities, making the stay comfortable and convenient.

Rooms

8.0

The rooms were perfect for us, great in size with a walk-in shower.

Service

9.0

The service was extremely friendly, professional, and gracious, with staff willing to assist in all matters.

Location

9.0

The hotel's location was amazing, close to the main district and within walking distance to many places we wanted to visit.

Dining

7.0

The dining experience was great, with a small hiccup due to high occupancy causing a short wait for a table; hotel bar offers nice options, although slightly overpriced.

Facilities

9.0

The facilities were top-notch, offering convenient services that made the stay enjoyable.

friendly staff

minor dining issue

Ray

United Kingdom, May 2023

8.8/10

The hotel is superbly located in a charming canals' complex, very close to the city center and the Rathaus, allowing easy access to major tourist attractions. The rooms are impeccably clean, well-appointed, and offer a great balance of space and comfort for families with children while providing privacy for couples. The service, especially in resolving issues like a leaking shower, was exceptional with fantastic assistance for car and luggage. The dining experience was excellent, though a slight improvement in table clearing efficiency would be beneficial. Overall, a top choice for a pleasant stay but was a bit cramped for such a large hotel.

Rooms

9.0

I slept like a baby thanks to the peaceful location. The room was spotless, well-appointed, and offered a perfect blend of comfort for our family and privacy for us parents.

Service

9.0

The staff went above and beyond to assist us, especially when we had a leaking shower issue. They were so kind and helpful with our car and luggage.

Location

9.0

The hotel's location was exceptional, situated in a lovely canals' complex and just a stone's throw away from the city center and the Rathaus.

Dining

8.0

The dining options were delightful, offering a great selection, but a bit more staff to clear and re-set tables promptly would enhance the experience.

Facilities

9.0

The facilities were top-notch, with everything needed for a comfortable and enjoyable stay.

Nancy

United States, April 2023

7.8/10

The hotel offers spacious rooms with great controls and views, and the personnel is generally welcoming, friendly, and very available. The rooms are large, clean, and offer all the services you need; however, some improvements could enhance the overall experience. The location is excellent for exploring the city, but some areas need renovations. The dining options are good but may not provide the best value for money. Overall, the facilities are satisfactory, ensuring a comfortable stay.

Rooms

9.0

The rooms are large, clean, and offer all services you need.

Service

7.0

The service is the best in every aspect, though there were instances of minor shortcomings that affected the experience.

Location

8.0

The location is excellent for exploring the city, but some areas need renovations.

Dining

7.0

The dining options are good but may not provide the best value for money.