Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
7.3
7.3/10 based on 294 reviews
Marion
United States,
December
2023
6.6/10
My stay at the hotel had its ups and downs. The rooms, unfortunately, were not as represented on the website, lacking some amenities like a working landline phone and cleanliness issues with a cockroach, gum stuck on the wall, and a dirty toilet seat. However, the service was exceptional, super friendly and helpful, making it a standout. The location had its drawbacks, including difficulty finding parking and being far from the city center, but it was near the airport. The dining experience was subpar, with limited options and indigestible food.
Rooms
5.0
The rooms were not as expected, lacking amenities and cleanliness issues.
Service
10.0
The service was exceptional, super friendly and helpful.
Location
5.0
The location had its drawbacks with parking issues and distance from the city center.
Dining
5.0
The dining experience was disappointing, with limited and unappetizing options.
Facilities
5.0
Facilities were lacking in some aspects.
Joseph
United States,
November
2023
7.0/10
My stay at the hotel had its ups and downs. The rooms had a strong smoke smell, and the restroom didn't feel clean, but they were spacious and kept a comfortable temperature. The service, especially from the car rental agency, was top-notch. The location, while close to the airport, could use some improvement in terms of facilities.
Rooms
7.0
Although the room smelled like smoke and the restroom wasn't clean, it was spacious and stayed at a comfortable temperature.
Service
9.0
The service from the car rental agency was very friendly and accommodating. I felt well taken care of throughout my stay.
Location
6.0
The hotel's proximity to the airport is convenient, but the overall location could be improved for a better guest experience.
Dining
5.0
The options were not the best, and after the first morning, I chose not to dine there again.
Facilities
6.0
The hotel could benefit from improving its facilities to enhance the overall guest experience.
Spacious Rooms
Poor Dining Options
Robert
United States,
October
2023
7.6/10
I had a wonderful stay at the hotel. The air conditioning was a huge plus factor. The friendly staff made me feel safe and welcomed, and the location near the airport was very convenient.
Rooms
9.0
The rooms were clean and had bright lights, making me feel safe. The WiFi was awesome, and I absolutely loved the balcony.
Service
8.0
The staff were warm, kind, and accommodating, especially during the night and early morning shifts. They were so helpful and friendly.
Location
7.0
The hotel's proximity to the airport was super convenient for early flight arrivals and departures. However, the surroundings were not the most appealing, sandwiched between a dilapidated building and gas stations.
Dining
7.0
The breakfast consisted of fruit, toast, oatmeal, and tang juice. Although it was basic, the daily Chicken Congee, jam, bread, and canned fruits were a nice touch.
Facilities
7.0
The hotel offers car hire and laundry services, which make the stay more convenient.