Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.0
8.0/10 based on 193 reviews
Scott
United States,
April
2024
8.4/10
I have to say, this hotel is pretty incredible! The location is just amazing, right in the heart of everything you could possibly need. The rooms are so clean and cozy, and the staff is incredibly welcoming. The only downside was the service taking a bit longer to get back on track. So worth it overall!
Rooms
9.0
I stayed in a room with a zip bed instead of a single mattress, and let me tell you, it was such a unique and comfortable setup! The big bathroom was a nice touch too.
Service
7.0
The service was a bit slow to get back to normal, but once they did, they were very attentive and friendly.
Location
9.0
Being in the busy part of Taipei was both exciting and convenient. I was so close to everything I needed!
Dining
8.0
I loved that breakfast was included, and the Dim Sum was just delicious! Such a nice perk to start the day.
Facilities
9.0
The facilities were top-notch, from laundry service to tours assistance. Everything you might need was right at your fingertips.
Jennifer
United States,
February
2024
7.8/10
I had a mixed experience at this hotel. The rooms were spacious and modern with a zip bed that was a unique touch. However, I was disappointed with the service as they couldn't restore proper service in time. The location was convenient with easy access to everything, but the paid airport shuttle was a downside. The dining experience was pleasant with included laksa, and the facilities were up to par.
Rooms
8.0
The rooms were spacious and modern with a zip bed instead of a single mattress.
Service
6.0
I faced issues with the service as they couldn't restore proper service in time.
Location
9.0
The hotel is located at a very busy section of Taipei with easy access to everything.
Dining
8.0
The dining experience was delightful with included laksa.
Facilities
8.0
The facilities met my expectations during my stay.
Robert
United States,
December
2023
7.0/10
I stayed at this hotel recently, and it was a mixed experience. The rooms were comfortable with the King bed, but the service could have been better. The location was convenient near Taipei main station, but the dining options were disappointing. The facilities were decent, but there were some issues with the paid airport shuttle service.
Rooms
8.0
The room with the King bed was comfortable.
Service
6.0
The service fell short of expectations, especially with the airport shuttle.
Location
9.0
The location near Taipei main station was convenient for exploring the city.
Dining
5.0
The dining options were disappointing during my stay.
Facilities
7.0
The facilities were decent overall.
D.
United States,
December
2023
7.4/10
The hotel is conveniently located at a very busy section of Taipei with easy access to everything, close to shops, parks, and near two MTR stations. The rooms are spacious and comfortable with 2 queen beds and a big bathroom. The service, however, faced challenges in restoring proper service in time. The dining experience offers light snacks, and the facilities are well-appointed with some room for improvement. Overall, the hotel offers a great location and comfortable rooms but with some service issues to consider.
Rooms
8.0
The rooms are spacious and comfortable with 2 queen beds and a big bathroom.
Service
6.0
The service could not restore proper service in time.
Location
9.0
The hotel is located at a very busy section of Taipei with easy access to everything, close to shops, parks, and near two MTR stations.
Dining
7.0
The dining includes light snacks.
Facilities
7.0
The facilities are well-appointed with some room for improvement.
Nelson
United States,
August
2023
8.2/10
I absolutely loved my stay at the hotel! The location was superb, right in the heart of Taipei with easy access to everything. The rooms were comfy and spacious, and the staff was so friendly and welcoming. The dining experience was delightful with delicious handmade pasta. The facilities were fantastic, making my stay truly enjoyable.
Rooms
9.0
The room with the King bed and zip bed was so comfortable and spacious. The big bathroom was a nice touch.
Service
7.0
The staff did their best to provide service, although they couldn't restore everything in time. The laundry and tours assistance were quite helpful.
Location
8.0
The hotel is at a very busy section of Taipei, but it's worth it for the easy access to everything and the proximity to the Taipei conventional centre and train station.
Dining
9.0
The included dining was lovely, especially the handmade pasta that was delicious.
Facilities
8.0
The facilities were great, especially the laundry service and paid airport shuttle giving extra convenience.
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