The Benson Hotel, Cairns ➠ Rooms, Reviews & Prices

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Key details

About the Hotel

Cnr Spence & Grafton Streets, Cairns, Australia, 4870

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Accessible Room

Max:

2 persons

240 sq. feet

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Deluxe Terrace Room

Max:

2 persons

240 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Standard Queen Room

Max:

2 persons

240 sq. feet

Bed options:

2 King Size Beds

Shower

Air conditioning

room details

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Getting around

Overview of transport options to/from the airport

City Centre

Cairns2300 ft

Airports

Cairns (CNS) 4.4 mi

Train

Cairns Central Station1700 ft

Bus

Bus stop400 ft

Facilities

Airport hotels feature amenities to make your stay both convenient and comfortable

Free Wi-Fi

Parking

AUD 25 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
On-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Diving
Snorkelling
Canoeing
Hiking
Horseback riding
Cycling
Fishing

Guest Parking

Electric kettle

Services

Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Sun loungers
Live entertainment
Sun terrace
Garden area

Room features

Air conditioning
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Cnr Spence & Grafton Streets, Cairns, Australia, 4870

Map view

Cnr Spence & Grafton Streets, Cairns, Australia, 4870

City landmarks

Landmark

Cairns Night Markets

2500 ft

Market

Rusty's Markets

2500 ft

Landmark

Green Island

2500 ft

Gallery

Cairns Regional Gallery

2500 ft

Museum

The Cairns Museum

2500 ft

Zoo

Cairns ZOOM and Wildlife Dome

2500 ft

Library

Cairns City Library

2500 ft

Aquarium

Cairns Aquarium

3900 ft

Public Building

Cairns Regional Council

3300 ft

Landmark

Michaelmas Cay

2500 ft

Landmark

Cairns Marlin Marina

2500 ft

Church

St Monica's Cathedral

3900 ft

Park

Munro Martin Parklands

3900 ft

Park

Muddy's Playground

1.2 mi

Landmark

Josephine Falls

3300 ft

Landmark

Cairns Showgrounds

1.4 mi

Nearby

52-54 The Esplanade

Cairns Cenotaph

1400 ft

The Esplanade

1876 Landing Party

1400 ft

Gallery

Samurai Gallery Australia

900 ft

Shop 4

Underart Gallery

700 ft

Gallery

KickArts Contemporary Arts

900 ft

1/47 Shields St

Bones and Jones

800 ft

Gallery

Doongal Aboriginal Art Gallery Cairns

1300 ft

58 Lake St Suite 3-4

Foot and Body Massage

600 ft

Gallery

Michael Seebeck Gallery

1700 ft

Shopping Area

Orchid Plaza

600 ft

Shopping Area

T Galleria by DFS

1000 ft

Park

Anzac Park

2500 ft

Shopping Area

Oceana Walk Arcade

200 ft

Main Street Arcade

Reef Teach

500 ft

Restaurants

Marinades Indian Cuisine Cairns

300 ft

43 Spence St

LILO Restaurant + Bar + Pooldeck

100 ft

50 Grafton Street Level 3

Bobby's B1 Restaurant

100 ft

Ocean Walk Lake Street Shop 16

Helga's Pancake House

200 ft

45-47 Spence Street

The Lillipad Cafe

600 ft

72 Grafton St

Pantry 15

200 ft

62 Grafton St 15

Caffiend

500 ft

Shop 5 78 Grafton St

Luxx Bar And Pizzaria

400 ft

39 Lake St

Reviews and Ratings

Feedback from previous guests about their experience.

Danielle

United Kingdom, April 2024

7.4/10

The hotel offers a functional and comfortable stay, with well-situated rooms that might be affected by noise from a nearby nightclub on weekends. The location is ideal for central activities and attractions, but proximity to a casino can lead to some disturbance. The dining experience is of high quality, with minor delays in buffet service. Staff services are a mixed bag, with some issues around room access but highlighted by the welcoming and professional service of certain individuals.

Rooms

7.0

The rooms, although dated, are nice and well situated, providing a comfortable stay.

Service

6.0

The service quality varies, with some lapses in communication but exceptional professionalism showcased by certain staff members.

Location

8.0

The central location is convenient for various activities and attractions, with close proximity to coffee shops and shopping areas.

Dining

8.0

The dining experience is amazing overall, notwithstanding minor delays in food service.

Facilities

8.0

The hotel offers various facilities like car hire, laundry, and tours, enhancing the overall stay experience.

Ashley

United Kingdom, January 2024

7.8/10

The hotel is wonderfully convenient, close to popular spots, with spacious rooms and friendly service. On the downside, the noise after a big New Year's night affected our room readiness, but in the end, we enjoyed the size of the rooms.

Rooms

8.0

The rooms were as good as anticipated, but not ready after a big New Year's night due to noise. Despite this, they are spacious.

Service

9.0

The service was very nice, friendly, and extremely helpful. The young lass at check-in was wonderful.

Location

7.0

The location is good, but the pool was a bit untidy and was missing some tiles. However, it's within easy walking distance of popular spots.

Dining

7.0

The dining experience was adequate and inexpensive with a good variety, despite being busy on a cold and rainy morning.

Facilities

The hotel offers a range of facilities, including car hire, dry cleaning, housekeeping, and tours/ticket assistance.

Spacious rooms

Room readiness after noisy night

Benjamin

United States, August 2023

6.4/10

The hotel is located on level 9, fairly high up, which I recommend. However, the rooms were really not cozy nor very clean, being absolutely disgusting with broken doors on furniture and mold and rust in the room and bathroom. The service was exceptional during our stay, with the hotel slowly renovating and moving me to another room that was much better. The location looks to have undergone recent renovations, offering a great area to relax and enjoy the sun but needs cleaning. The dining experience was a mix of good and not so good, with a standard buffet that was not kept too warm, although it was also very good. There are good facilities available, but some areas need improvement.

Rooms

5.0

The rooms were not cozy and lacked cleanliness with broken doors on furniture and mold and rust present.

Service

8.0

The service was exceptional during our stay as the hotel was slowly renovating and addressing issues promptly.

Location

5.0

The location seems to have potential after recent renovations but lacks proper cleaning maintenance.

Dining

6.0

The dining experience was a mix, with a standard buffet that was not kept warm but was also good.

Facilities

The facilities have potential but need improvement for a more satisfactory experience.

James

United Kingdom, June 2023

7.6/10

My stay at the hotel was a mix of ups and downs. The location was great, near various attractions and amenities. However, the rooms were lacking in terms of modernity and were overdue for renovation. The service was impeccable and extremely helpful, making my stay pleasant. The dining experience was delightful, with delicious meals and friendly staff.

Rooms

6.0

The rooms only covered about 80% of the window, affecting the view and natural light. They looked old and tired, needing a modern touch and renovation.

Service

9.0

The service staff were willing to assist with any inquiry and provided impeccable service. They were friendly, understanding, and extremely helpful throughout my stay.

Location

7.0

The hotel's proximity to boat terminals, restaurants, and the esplanade was convenient. However, being close to a nightclub meant enduring late-night noise disturbances.

Dining

8.0

The dining experience was delicious with friendly and helpful staff. The food quality was top-notch and satisfying for all guests.

Facilities

8.0

The hotel facilities, including the pool area and restaurant, were well-maintained and enjoyable.