Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
9.0
9.0/10 based on 1347 reviews
Stephen
United Kingdom,
April
2024
8.4/10
The hotel offers spacious and well-appointed rooms that are clean and comfortable, compared to other hotels in Taiwan. The service is exceptional, with staff being friendly, efficient, and professional at all times. The location is convenient, just steps away from plenty of retail stores and restaurants, but slightly far from the main city center. The dining experience is outstanding, providing a variety of cuisine styles. Overall, a great value for money with some minor drawbacks.
Rooms
9.0
The rooms are spacious and clean, tailored to your preferences.
Service
9.0
The staff provided excellent service and recommendations, going above and beyond to assist with various needs.
Location
7.0
The hotel's location is convenient, near plenty of retail stores and restaurants, but a bit away from the main city center.
Dining
8.0
The dining options are diverse and delicious, catering to different tastes.
Facilities
9.0
The facilities are modern and well-maintained, enhancing the overall stay experience.
Ken
United States,
May
2023
7.8/10
My stay at the hotel was really comfortable and very fancy, making it a really nice place to stay for the 3 nights I was in town. The rooms, although not ready until after 3 PM, were spacious with great amenities. The service provided, especially in terms of getting extra amenities and missing food items, was amazing and very professional. The location was convenient for my visits, but not as central as expected, and the dining options were good but a bit overpriced.
Rooms
8.0
Service
9.0
The service was top-notch, very helpful and professional, going above and beyond with every interaction.
Location
7.0
The location was convenient to the places I wanted to visit, although slightly far from the main city center.
Dining
7.0
The dining experience was good, but slightly overpriced, catering more towards Japanese clients.
Facilities
8.0
The facilities were modern and well-maintained, offering all the necessary amenities for a comfortable stay.
Dave
United States,
May
2023
8.2/10
The hotel offers smaller rooms compared to many others in Taipei but makes up for it with a hot and cold spa, rooftop swimming pool, and wonderfully approachable staff. The room decor is beautifully done, although the size may be a bit smaller than expected.
Rooms
8.0
The room decor is beautiful.
Service
9.0
The service was amazing and very helpful, especially with greetings in Japanese. Efficient in clearing requests.
Location
7.0
The hotel is superbly located within the Japanese quarter in the Zhongshan District, making it convenient for shopping and transportation, although noise can be a concern on lower floors.
Dining
9.0
The hotel offers a huge variety of high-quality Western, Chinese, and Japanese food options. The dining experience is excellent.
Facilities
8.0
The hotel provides a wide range of amenities including a hot and cold spa, rooftop swimming pool, and tour/ticket assistance.