Feedback from previous guests about their experience.
90%
Other nearby airport hotels
9.0/10
Perfect
Rooms
5.6
Location
6.4
Service
5.4
Dining
5.9
Guest reviews
9.0/10
based on 7 reviews
6.9
6.9/10 based on 2067 reviews
C.
United Kingdom,
April
2024
6.6/10
The hotel's location was decent, convenient for my visits with some attractions around, and only a 30-minute drive from town. The dining experience was satisfying, offering more than expected for breakfast, but a bit lacking in variety. The service was a mix of rudeness and awesomeness, with some challenges in finding staff. However, the room's location above the dishwasher room was noisy, and the toilet had issues with the shut-off valve.
Rooms
5.0
The room's location above the dishwasher room caused noise disturbances, and there were issues with the toilet shut-off valve.
Service
6.0
The service had a mix of extremely rude encounters and interactions with awesome staff, with some difficulties in finding assistance.
Location
7.0
The location was decent, with proximity to attractions and a 30-minute drive to town.
Dining
7.0
The dining experience was satisfactory with unexpected variety for breakfast but lacking in some aspects.
Facilities
5.0
William
United States,
April
2024
5.6/10
My stay at the hotel had its ups and downs. The location was good, close to downtown and other attractions, but the rooms were disappointing with various issues that needed attention. The service was a mix of rude encounters, apart from a few friendly staff members. The dining experience was poor, with limited options, yet the hotel offered convenient access to various facilities.
Rooms
5.0
The rooms were very disappointing. I noticed a crack in the ceiling that needed repair, moldy caulking around the bathtub, and below-average bedding.
Service
5.0
The service was a bit of a mixed bag. Most of the staff were unkind, but there were exceptions like Donnet and the room service young man.
Location
7.0
The location was standard, but it was quite handy to downtown and other attractions like the Woodbine Race Track and the airport.
Dining
5.0
The dining experience was really poor, with rude responses to guest inquiries. The only positive was a full breakfast option.
Facilities
5.0
The hotel offered some facilities, but overall, the experience was lacking in terms of service.
Carl
United Kingdom,
March
2024
6.6/10
The hotel is what I expected, clean and tidy, although it had a lingering smell of cigarette. Despite some shabbiness, the cleanliness was maintained. The heat system helped combat the chilly room atmosphere. The service ranged from unfriendly without greetings to eager assistance with directions. The location, while close to the airport, was quite far from downtown. Dining was good but may lack variety at times. The facilities were satisfactory.
Rooms
7.0
The rooms were clean and tidy, meeting my expectations.
Service
6.0
The service varied from unfriendly to eager assistance with directions.
Location
5.0
The location is decent, close to the airport but distant from downtown.
Dining
8.0
The dining experience was good with some tasty options.
Facilities
7.0
The facilities were satisfactory for my needs.
Richard
United States,
February
2024
6.8/10
The hotel had a mix of positives and negatives. The rooms had a spectacular 1990s look with a queen bed but limited walking space, yet they were overall comfortable, clean, and decent. The service varied from seeming in a bad mood to being very friendly and providing great customer service. The location was excellent for my needs, although the pickup location could be a bit confusing. The dining experience had both hits and misses, with adequate options but not catering to everyone's taste. Overall, a decent stay with room for improvement.
Rooms
7.0
The room's 1990s style with a queen bed was spectacular, but it had limited walking space. Despite this, it was good, comfortable, clean, and decent.
Service
6.0
The service ranged from appearing in a bad mood to being very friendly and providing great customer service.
Location
8.0
The hotel's location was excellent for my needs, straight across the street, and close to the Woodbine Racetrack.
Dining
6.0
The dining experience offered adequate options like scrambled eggs, bacon, sausages, hash browns, juice, toast, and coffee or tea, but some items were not to everyone's liking.
Facilities
The facilities were satisfactory for my stay.
Tom
United States,
December
2023
6.6/10
My stay at the hotel was almost elegant despite some privacy issues in the rooms. The cleanliness was a pleasant surprise, and I would choose to stay here again when in Toronto, even over some 5-star hotels I've visited.
Rooms
8.0
The rooms lacked privacy with windows facing the hallway or parking lot, but they were clean despite a bit of shabbiness. The breakfast was a pleasant surprise.
Service
5.0
At times, the service was a bit unprofessional and rude. There were instances of raised voices and unfriendliness. I had difficulties using the restroom even after informing them of my disability, which was handled poorly.
Location
7.0
The location was convenient, especially for early flights as it was close to the airport. It was also near car rental companies. However, it was a bit far from downtown and required some walking to reach certain attractions.
Dining
6.0
The dining experience varied, with some good days and others with issues like undercooked eggs. Overall, it was fair with room for improvement.
Facilities
7.0
The eating area was accessible, and there were maps available in reception to help with location. However, some improvements could enhance the overall experience.
Keith
United Kingdom,
October
2023
6.0/10
The hotel had some issues with the rooms, such as light exposure and missing amenities, but the service was friendly overall. The location was a bit off, and the dining experience could use improvement. However, the facilities were decent considering the price.
Rooms
5.0
The light from the party room kept me awake all night, and there were missing towels and washcloths. No bathtub or heat available.
Service
7.0
The staff were friendly and tried to avoid taxes by pushing for cash payments. They accommodated my payment requests despite having to remind them multiple times.
Location
5.0
The hotel was not conveniently located near popular attractions but was close to the airport and downtown areas.
Dining
5.0
The breakfast options were limited, needing improvement for a more satisfying morning meal.
Facilities
6.0
Although some areas were cramped, the facilities were kept clean and in working order.
Anne
United Kingdom,
July
2023
6.0/10
The hotel was a bit of a mixed bag. The rooms were unavailable due to another long-staying guest, and there was some weird setup above a wedding facility with blaring music. However, the service was lacking, with staff not even responding to basic greetings and entering the room early. The location was convenient for downtown access but lacked easy airport reach. The dining experience varied from ample and tasty to minimal offerings. The facilities were somewhat limited.
Rooms
5.0
The rooms were unavailable and faced an odd wedding facility setup.
Service
5.0
The service was lacking, with staff not responding to basic greetings and entering the room early.
Location
6.0
The location was convenient for downtown access but lacking easy airport reach.
Dining
7.0
The dining varied from ample and tasty to minimal offerings.
Franklin Apartments
Hotel Keptown
Hotel Royal Orchid Jaipur, Tonk Road
Quality Apartments Adelaide Central
Marion Hotel
Nightcap At Rex Hotel
The Hazelton Hotel
The Cavenagh
Knightsbridge Canberra
Airport Riverview Motel
Morphett Arms Hotel
Ramada Suites By Wyndham Queenstown Remarkables Park