Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 2 reviews
8.3
8.3/10 based on 1598 reviews
Bryan
United States,
January
2024
7.0/10
For a one-night stay with three persons, the hotel's spacious rooms in different areas offer adequate facilities, but there is room for improvement. The excellent location near Beitou's attractions is a big plus, while the service falls short in friendliness. Dining options are varied, catering to different tastes but with room for improvement. The hotel facilities are functional, but not exceptional.
Rooms
7.0
The rooms for three persons were spacious but located in different parts, lacking a cohesive feel in terms of size and facilities.
Service
6.0
The service, especially from the reception staff, was not as friendly or helpful compared to other areas of the hotel. There is a noticeable lack of warmth in interactions, even when seeking assistance.
Location
8.0
The hotel's location in Beitou near the train station and tourist spots like the hot spring museum is convenient, being just a short walk from Xinbeitou station and surrounded by restaurants and a supermarket.
Dining
7.0
The dining options offer a good variety of local and international food choices, catering to different preferences but with room for improvement in the overall dining experience.
Facilities
7.0
The hotel's facilities are sufficient for a short stay but do not stand out as exceptional.
Jane
United States,
May
2023
7.0/10
The hotel had its highs and lows - the rooms were spacious with big beds and your own hot springs tub, but they looked a bit dated and could use a makeover. The service was a mixed bag, with some staff being rather impatient, but the chef impressed with tantalizing dishes. The location was excellent, just a short walk from Xinbeitou MRT station and surrounded by popular eateries. The dining experience was decent but nothing extraordinary, offering enough variety. The facilities were undergoing refurbishment, so there were some inconveniences during the stay.
Rooms
7.0
The rooms were fine with big beds and your own hot springs tub, but looked a little dated and in need of a makeover.
Service
6.0
The service had its ups and downs, with some staff being rather impatient, while the chef impressed with tantalizing dishes.
Location
9.0
The location was great, just a few minutes' walk from Xinbeitou MRT station and surrounded by popular eateries.
Dining
7.0
The dining was good with enough dish options, but nothing extraordinary to rave about.
Facilities
6.0
The hotel was undergoing refurbishment during our stay, affecting some facilities availability.