Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 4 reviews
7.7
7.7/10 based on 205 reviews
Bobby
United Kingdom,
February
2024
7.6/10
The hotel was comfortable and the perfect size for our family of 8. The rooms were clean and spacious, but the lack of a couch was a downside. The long walk to the front desk could be challenging for handicapped persons.
Rooms
7.0
The rooms were comfortable and the perfect size for our family of 8.
Service
8.0
The staff was friendly and helpful.
Location
8.0
The hotel was close to many amenities and the perfect size for our family of 8.
Dining
7.0
The dining was good but a bit pricey.
Facilities
8.0
The facilities were clean, comfortable, and spacious.
Russell
United Kingdom,
January
2024
7.8/10
The hotel was a bit far from the front desk, which could be a long walk for a handicapped person at 6:30 am, but the rooms were comfortable and the perfect size for our family of 8 with three queen beds. The service was very friendly and helpful to everyone staying there, with staff that had big smiles. The location was close to many amenities but has some downsides. Dining options were amazing but expect to spend extra money. Overall, it was a mix of positives and negatives.
Rooms
8.0
The rooms were comfortable and the perfect size for our family.
Service
9.0
The service was very friendly with staff that had big smiles.
Location
6.0
The location was close to many amenities but had some downsides.
Dining
9.0
The dining was amazing, but be prepared to spend extra money.
Facilities
7.0
The facilities were decent.
Joyce
United Kingdom,
December
2023
7.6/10
The hotel had great service and friendly staff. The location was convenient and close to amenities. The dining experience was a bit pricey, but the food was tasty. The rooms were upgraded and clean, although there was a strange smell of vomit at times.
Rooms
8.0
The rooms with three queen beds were great, upgraded, and clean, but there was a stinking smell of vomit at times.
Service
9.0
The staff was very helpful, friendly, and accommodating, going above and beyond to assist us during our stay.
Location
6.0
The hotel was close to many amenities and convenient for a short stay, but the overall location seemed to have deteriorated recently.
Dining
7.0
The dining experience was good, but prices were a bit on the higher side. The breakfast was amazing, but overall, be prepared to spend extra money.
Facilities
8.0
The facilities offered were clean, comfortable, and spacious, contributing to a pleasant overall experience.
Anna
United States,
October
2023
7.8/10
The hotel is quite far from the front desk, making it an extensive walk, especially challenging for handicapped individuals. The rooms had a pungent smell lingering from cigarette smoke. The service was outstanding, with friendly and helpful staff at every turn. The hotel is located in the Garden City area, with excellent service consistently offered. Be prepared to spend extra on dining, but the Italian grilled meat was a highlight.
Rooms
5.0
The rooms reeked of cigarette smoke and had a pungent smell from long-time occupancy.
Service
9.0
The service was exceptional, with a notably helpful and welcoming staff.
Location
8.0
The hotel is located in the Garden City area, known for its friendly and helpful service.
Dining
7.0
The dining may require extra expenses, but the Italian grilled meat was a satisfying choice.