Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 4 reviews
4/5
based on 192 reviews
8.2
8.2/10 based on 257 reviews
#23 based on Tripadvisor
Jacqueline
United Kingdom,
April
2024
7.0/10
The hotel is conveniently located, with easy access to my business spot and the airport. The rooms, though slightly outdated, are clean and feature comfortable beds. The service was a bit inconsistent, with some staff members being courteous but not overly engaging. The dining options seemed a bit pricey, but the included breakfast was a nice touch. The location is right in the middle for exploring Toronto suburbs, but the paid Wi-Fi access seemed unnecessary.
Rooms
8.0
The rooms are clean and well-appointed with comfortable beds, though slightly outdated.
Service
6.0
The staff was courteous but the service was a bit inconsistent.
Location
7.0
The hotel is kind of right in the middle, convenient for getting around Toronto suburbs.
Dining
7.0
The dining options seemed a bit pricey, but the included breakfast was a nice addition.
Facilities
7.0
The hotel offers dry cleaning services for added convenience.
Greg
United Kingdom,
August
2023
7.6/10
The hotel exceeded my expectations with its exceptional rooms and friendly service. However, there were some issues with the breakfast service and lack of consistency at the front desk. The location was convenient, though a bit far from the airport.
Rooms
9.0
The rooms with white linens, nice cabinets, and beautiful paintings were exceptional, a grade above usual standards. The included breakfast for only two people was a bit of an inconvenience for four guests per room, but the manager approved the exception.
Service
7.0
The service had mixed experiences - some staff were friendly and accommodating, while others lacked consistency and attentiveness.
Location
8.0
The location, though a little far from the airport, was convenient and close to everything. The staff was helpful with driving routes and restaurant recommendations.
Dining
7.0
The dining experience was good overall, but the breakfast service needed improvement as it was limited and not ideal for all guests.
Facilities
7.0
The hotel's facilities were satisfactory, but there were some issues with the handling of incidents in neighboring rooms that raised concerns.
Emma
United Kingdom,
July
2023
7.4/10
The hotel offers clean and comfortable rooms near the airport, with a small kitchen and living room. Waiting time for check-in was a bit long, but overall a cozy stay. Service was courteous but not overly engaging. The location is convenient in the Mississauga area within reach of Toronto attractions. The dining experience was accommodating to allergies but the room configuration for breakfast caused a minor issue.
Rooms
8.0
The rooms were comfortable and clean, equipped with a small kitchen and living room setup.
Service
7.0
The service was courteous but lacked some proactive engagement.
Location
8.0
Conveniently located in the Mississauga area, not far from Toronto attractions.
Dining
7.0
Dining experience was attentive to my allergies, but room configurations for breakfast caused a small conflict.
Facilities
7.0
Facilities were adequate for a comfortable stay.
William
United States,
June
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were clean and comfortable with nice white linens and attractive cabinets and paintings. However, there was a discrepancy with the included breakfast for only two guests when we had four in each room. After some back and forth, a manager finally approved breakfast for all of us.
Rooms
8.0
The rooms were clean and comfortable with pleasant decor.
Service
6.0
The service was a bit inconsistent. While some staff members were friendly and accommodating, others provided conflicting information and seemed uninterested in addressing concerns.
Location
7.0
The location was convenient, especially for future business trips, but there were some issues in neighboring rooms that seemed mishandled.
Dining
6.0
The dining options were average with limited choices, and there was a confusion regarding included meals on the second day.
Facilities
7.0
Facilities were basic but sufficient for a comfortable stay.