Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.5
7.5/10 based on 710 reviews
John
United Kingdom,
January
2024
8.2/10
I had a pleasant stay at the hotel. The rooms were comfortable and modern, but there were some minor issues with noise from doors. The service was exceptional, with helpful and cordial staff. The location was superb for my needs, despite some cold drafts near the main doors. The dining experience was good with plenty of options. Overall, a great choice with a few drawbacks.
Rooms
8.0
The rooms on the 4th floor were quiet, with temperature control and a great view of the airport. Housekeeping was a bit inconsistent.
Service
9.0
The staff were super helpful and went above and beyond to assist, including organizing a taxi for us. They were very accommodating to our needs.
Location
9.0
The location was superb for our purposes, close to shopping centers and on a direct route to the airport, although there were some temperature issues near the main doors.
Dining
7.0
The dining was very good with plenty of options available, although there were minor fluctuations in the quality.
Facilities
8.0
The facilities were decent, offering everything needed for a comfortable stay.
Florence
United States,
January
2024
7.2/10
My stay at the hotel had its ups and downs. The location was convenient, close to shopping centers, but the industrial area made it a bit unattractive. The staff were friendly and helpful, offering extra towels and even a phone to call my husband. Overall, the value for money was decent, but the cold drafts from poorly sealed doors were a discomfort.
Rooms
5.0
The room smelled strongly of bad odor and was not cleaned properly on time. It also kept blowing cold air, making it uncomfortable.
Service
9.0
The service was excellent, with the staff being very polite and friendly, offering assistance whenever needed. They even provided me with a phone number for the police and some essentials for an unforeseen situation.
Location
6.0
The hotel's location was a mix of pros and cons. While it was near the airport and relatives' homes, the industrial area and the cold drafts from poorly sealed doors were major drawbacks.
Dining
7.0
The dining experience was nothing extraordinary, but it was understandable given the restrictions. Making your own waffles and having some hot coffee or tea provided a decent meal option.
Facilities
7.0
The facilities were adequate for a comfortable stay, but nothing exceptional was noted.
Robin
United States,
December
2023
8.0/10
The hotel has a convenient location, close to the airport and shopping. The rooms were not spotless and had some issues, but the service was accommodating. The breakfast was enjoyable, and the location suited our needs well.
Rooms
7.0
The rooms were not spotless with a couple of issues, but they were comfortable overall.
Service
8.0
The staff was accommodating to my needs.
Location
9.0
The location was excellent, close to the airport and shopping.
Dining
8.0
The breakfast was a good way to start the day during our stay.
Facilities
Rachel
United Kingdom,
May
2023
7.2/10
The hotel's location is quite convenient, being right near the airport and ideal for those traveling to Winnipeg for work or medical reasons. The rooms, while overall pretty good, lacked a bathtub and carpet, and cleanliness could have been better. The service was commendable, with staff going above and beyond to assist guests promptly. However, the noise level and chlorine presence posed challenges. The hotel offers notable facilities but could benefit from more thorough cleaning and better accessibility for some amenities.
Rooms
7.0
The rooms were comfortable overall, but the lack of a bathtub and carpet was a slight downside. Cleanliness could have been better.
Service
9.0
The staff was friendly and helpful, addressing issues promptly and ensuring a pleasant stay.
Location
6.0
The hotel's proximity to the airport is convenient for travelers, but the noise level and chlorine presence could be improved for a better guest experience.
Dining
8.0
Facilities
7.0
The hotel offers decent facilities, but attention to cleanliness and enhanced access to amenities would elevate the overall guest experience.
Rory
United Kingdom,
April
2023
7.8/10
I had a lovely stay at the hotel. The rooms were convenient for my large family, equipped with everything we needed, and the couch was a nice touch for relaxing. Although a bit small, the rooms were comfortable and lovely. The service was exceptional, with a very welcoming front desk. The location was convenient for the airport, downtown, and the wedding we were attending, but not the greatest overall. The dining experience was good, especially for my kids, and the facilities were satisfactory.
Rooms
8.0
The rooms were lovely, comfortable, and equipped with everything we could want or need. The couch was a nice addition for relaxing.
Service
9.0
The service was very welcoming and pleasant. The front desk staff were exceptional and very accommodating when it came to extra supplies for the room.
Location
7.0
The location was convenient for the airport, downtown, and the wedding we were attending. However, it wasn't the greatest and lacked some privacy.
Dining
8.0
The dining experience was good and very much appreciated by my kids. The food was pretty good, especially the seriously yummy Pork Belly.
Facilities
7.0
The facilities met our needs adequately during our stay.
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