Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
8.3
8.3/10 based on 4815 reviews
Harrison
United States,
December
2023
8.2/10
I had a fantastic stay at the hotel! The rooms were amazing with helpful information provided, and the buffet breakfast was the best. The location was convenient for getting around, and the staff was excellent and even had a unique card swipe system in the lift to access floors. However, there was an extra charge for this service during the day.
Rooms
9.0
The rooms were fantastic, and I appreciated the book with information. The facilities in the room were top-notch.
Service
7.0
The staff was not the friendliest at the reception and seemed distracted at times. They could improve their friendliness and attention. However, room service and housekeeping were up to standards.
Location
9.0
The location was excellent for reaching different parts of the city, and it was easy to get to Hamburg center. It was very convenient for visiting family in the university clinic complex and close to the UKE hospital. Additionally, the hotel was well connected to public transport, making it easy to explore the area.
Dining
8.0
Although I didn't use the dining options, the variety seemed extensive with some fantastic choices available. The collaboration for typical Corsican products seemed interesting.
Facilities
8.0
The facilities offered were great, especially for those looking for a comfortable and relaxing stay. However, there was evidence of potential collaboration issues that could be a concern.
great location
extra charge
Charles
United States,
June
2023
8.2/10
I had a pleasant stay at the hotel, with the rooms being very clean and well-isolated. The service was top-notch, with staff that are friendly, professional, and speak excellent English. The location, though a bit far away from certain areas, was nice and quiet, perfect for my work trip. The dining experience offered a wide variety, although with a limited egg selection. Overall, a great value for money option with excellent facilities.
Rooms
8.0
My room at the end of the hallway was perfect, very clean, and well-isolated.
Service
9.0
The staff were very friendly, professional, and helpful in every aspect.
Location
7.0
The hotel was in a nice and quiet location, not too far from the train station and adjacent to Hamburg University Medical Center Hamburg Eppendorf.
Dining
8.0
The dining options were at a high level, offering a variety that catered to even the most difficult eater, with just a minor issue of limited egg offerings.
Facilities
9.0
The facilities were really impressive, providing everything I needed for a comfortable stay.