Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 3 reviews
8.9
8.9/10 based on 2391 reviews
Robert
United States,
April
2024
8.4/10
The hotel had rooms that were too hot and dry, but they did have a large double bed. The staff are enthusiastic and friendly, providing good housekeeping and laundry services. The location is near Tokyo, with an outside sitting and viewing area, but slightly outside the city center. The dining experience was great, especially the aged USDA prime steaks. The facilities were well-kept, offering a good value for money overall.
Rooms
7.0
The room was a bit too hot and dry, but the large double bed was comfortable.
Service
9.0
The staff are enthusiastic and friendly, providing good housekeeping and laundry services.
Location
8.0
The hotel is conveniently located near Tokyo, with an outside sitting and viewing area, and a good onsen experience.
Dining
9.0
The dining experience was excellent, especially with the aged USDA prime steaks.
Facilities
9.0
The facilities were well-kept and added to the overall value for money.
Frank
United States,
January
2024
8.2/10
The hotel is conveniently located outside of Tokyo, offering a good onsen experience and outside sitting area. The enthusiastic and friendly service, along with the complimentary bowl of Ramen between 9:30 pm and 11 pm, enhances the stay. However, the rooms were too hot and dry compared to APA hotel rooms.
Rooms
7.0
The rooms were too hot and dry, but they did have a large double bed.
Service
9.0
The service was enthusiastic and friendly, with good housekeeping and laundry services.
Location
8.0
The location is near Tokyo, providing a good onsen experience and outside sitting area. However, it is outside of the Tokyo city center.
Dining
9.0
The dining experience was great, especially with the complimentary bowl of Ramen offered between 9:30 pm and 11 pm.
Facilities
8.0
The hotel offers a good onsen experience and outside sitting area.
complimentary Ramen
too hot rooms
Scott
United States,
July
2023
8.0/10
The hotel provided me with a mixed experience. While the rooms had a large double bed, they were too hot and dry for my liking. The service, especially from the enthusiastic and friendly staff, was remarkable. The location, although not in the Tokyo city center, was near Tokyo and offered an outside sitting and viewing area between 9:30 pm and 11 pm. The dining experience was great, with thin crispy fries and a complimentary bowl of Ramen during specific hours. However, there were some areas for improvement, like the room temperature and humidity.
Rooms
7.0
The rooms featured a large double bed but were uncomfortably hot and dry.
Service
9.0
The staff at the hotel are enthusiastic and friendly, providing excellent service.
Location
8.0
The hotel is conveniently located near Tokyo, offering an outside sitting and viewing area between 9:30 pm and 11 pm.
Dining
8.0
I thoroughly enjoyed the dining experience, especially with the complimentary bowl of Ramen and thin crispy fries.
Facilities
8.0
The hotel provided good facilities that added value to the overall experience.