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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

8818 Jones Maltsberger Road, San Antonio, Texas, United States, 78216-4728
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room Terrace
Max:
2 persons
Shower
Coffee machine
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Superior Deluxe King Room Terrace
Max:
2 persons
Shower
Coffee machine
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Superior Deluxe King Room Accessible Tub
Max:
2 persons
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Getting around

Overview of transport options to/from the airport

City Centre
San Antonio 5.2 mi
Airports
San Antonio International (SAT) 4.3 mi
Train
Southern Pacific Railroad Passenger Station 7.0 mi
Bus
Bus stop700 ft

Facilities

Airport hotels feature amenities to make your stay both convenient and comfortable

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • Airport shuttle

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Jacuzzi

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Separate tub and shower
  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

8818 Jones Maltsberger Road, San Antonio, Texas, United States, 78216-4728
Map view
8818 Jones Maltsberger Road, San Antonio, Texas, United States, 78216-4728
Nearby
Mall
North Star Mall
3900 ft
Shopping Area
Sam Ash Music
3400 ft
Restaurants
4-Ten Bar & Grille
300 ft
8818 Jones Maltsberger Rd
Lupita's Cafe
300 ft
103 NE Loop 410
Applebee's North Star
800 ft
97 NE Loop 410
Cracker Barrel
1100 ft
98 NE Loop 410
Logan's Roadhouse
1000 ft
92 NE Loop 410
Saltgrass Steak House
2700 ft
60 NE Interstate 410 Loop
Cascabel Restaurant
2400 ft
37 NE Loop 410
54th Street Restaurant & Drafthouse
3200 ft
954 E Rector
Burger King
3200 ft
8922 Airport Blvd
McDonald's
3100 ft
8500 Jones Maltsberger Road
TGI Fridays
3300 ft
29 NE I-410-Loop
Friday's
3300 ft
29 NE Loop 410

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 8 reviews
9.1
9.1/10 based on 802 reviews
Tommy
United States, March  2024
6.4/10

I had a mixed experience at Four Points by Sheraton. The rooms were clean and the bed was comfy, but the housekeeping was slow and disorganized. Despite the decent room sizes, the poor cleaning service left me frustrated, and I doubt I will book another stay here.

Rooms
5.0
The rooms were clean and the bed was comfy. The housekeeping service was terrible, slow, and lacked order.
Service
7.0
The service staff were friendly, but their professionalism was lacking. They tried to make up for it by addressing issues like scratching off paint and bringing a new iron promptly when needed.
Location
8.0
The hotel's location is convenient for exploring the Hill Country and offers easy access to the airport and various dining options. Estefania at the front desk provided excellent service during check-in and departure.
Dining
6.0
The dining options were a bit pricey, especially without complimentary breakfast. However, the delicacies offered were satisfying.
Facilities
6.0
Michael
United States, March  2024
7.2/10

I found the hotel's location to be very convenient for my needs, with plenty of shopping and dining options nearby. The rooms, although basic, were quite nice and faced the interstate, offering a simple yet comfortable stay. The service, despite a small hiccup during check-in due to a staff member's bad day, was exceptionally friendly and helpful, especially the late afternoon/night supervisor.

Rooms
7.0
The rooms were basic but very nice, with some featuring cheap 'woodish' furniture that looked plastic. Mine faced the interstate, but they provided a comfortable stay.
Service
8.0
Although there was a delay during check-in and some unnecessary running around due to a staff member's bad day, the late afternoon/night supervisor made up for it with their extremely friendly and helpful attitude.
Location
8.0
The hotel is conveniently located close to the airport in San Antonio, Texas, making it convenient for travelers like me. There are plenty of food choices around, but the location may not be ideal for arriving guests or smokers.
Dining
6.0
I was disappointed to find out that I had to pay extra for breakfast, as I was under the impression it would be complimentary. Despite that, the homemade jams were a nice touch.
Facilities
7.0
The hotel offers standard facilities like room service, dry cleaning, laundry, and a free airport shuttle, which add value to the overall stay.
Jamie
United States, February  2024
8.2/10

My stay at the hotel was overall pleasant. The rooms, while cozy, had a very pleasant atmosphere. However, the cleanliness was an issue, with slow and disorganized housekeeping. The service, on the other hand, was top-notch, with attentive and friendly staff. The location was convenient with easy access to the airport, though the dining experience left something to be desired in terms of variety. The facilities were satisfactory for my needs.

Rooms
7.0
The rooms were fine with a very pleasant atmosphere, but a bit small.
Service
9.0
The service of the hotel was helpful, friendly, and attentive.
Location
10.0
The hotel's location was absolutely perfect with easy highway access and shuttle service to the airport.
Dining
7.0
The dining experience was satisfactory but could improve in terms of variety.
Facilities
8.0
The facilities met my basic needs during the stay.
Dave
United States, January  2024
7.8/10

My stay at Four Points by Sheraton was mixed. The rooms, though a bit stuffy, provided a good experience overall. However, I wouldn't choose to stay here again. The hotel looked and felt really clean, but the hallways had a slight musty odor to them. Getting to the rooms from the lobby was easy.

Rooms
7.0
The rooms got a bit stuffy but offered a good experience. They looked and felt really clean, although the hallways had a slight musty odor.
Service
9.0
The service was great, especially the late afternoon/night supervisor who was extremely friendly and helpful. The staff was courteous, knowledgeable, and efficient in taking care of guests.
Location
8.0
The location was excellent, close to most of San Antonio's hot spots and with easy highway access and shuttle service to the airport. However, the proximity to a noisy frat party was a downside.
Dining
7.0
The dining was convenient and available for a reasonable amount, but my plate was fixed without being asked, which was a bit of a downside.
Facilities
8.0
The facilities were good overall, with room service, dry cleaning, laundry, and a free airport shuttle available.
clean
musty odor
Kenneth
United States, November  2023
8.2/10

The hotel is situated very close to the airport, which is convenient for travelers. The rooms are spacious and modern with comfortable beds, but the air conditioning could be more effective. The staff provides excellent service and are very attentive to guests' needs. The dining options include hot and cold sandwiches, offering a decent variety of choices. The facilities are well-maintained, including a pool for relaxation. The price is reasonable for the value provided.

Rooms
8.0
The rooms are spacious and modern with comfortable beds.
Service
9.0
The staff provides excellent service and are very attentive to guests' needs.
Location
9.0
The hotel is conveniently located very close to the airport.
Dining
7.0
The dining options include hot and cold sandwiches, offering a decent variety of choices.
Facilities
8.0
The facilities are well-maintained, including a pool for relaxation.
Dale
United States, September  2023
7.6/10

The hotel is a convenient choice close to the airport with clean and spacious rooms. The service is fantastic, but the dining options could be improved. The facilities are modern and well-maintained, offering great value for money.

Rooms
8.0
The rooms were clean and spacious.
Service
9.0
The service was fantastic, very friendly and helpful.
Location
7.0
Conveniently close to the airport, making it a great pick for travelers.
Dining
6.0
More dining options would enhance the overall experience.
Facilities
8.0
The facilities are modern and well-maintained, offering a great experience.
Craig
United States, July  2023
6.8/10

My stay at the hotel was a mix of positives and negatives. The rooms, although clean, struggled with humidity issues. On the bright side, they did have essential amenities like a mini-fridge, coffee maker, and microwave. The service was warm and welcoming, although it seemed to prioritize guests who didn't book at a discount. The location was convenient for reaching San Antonio's attractions, but not so much for non-drivers. The dining options were satisfactory but not exceptional, with fast service. The facilities were average, with room for improvement.

Rooms
6.0
The rooms appeared to be clean but had notable humidity problems.
Service
8.0
The service was very hospitable, making up for some inconsistencies.
Location
7.0
The hotel is close and convenient to most of San Antonio's hot spots.
Dining
7.0
The dining experience was fast and decent, without standing out.
Facilities
6.0
The facilities were basic and could use some enhancements.
Leonard
United States, May  2023
8.0/10

The hotel is very convenient for airport travelers, with clean and modern rooms, but the dining options are limited. The service is exceptional, making the stay enjoyable and hassle-free. Although the facilities are great, the price could be more competitive.

Rooms
8.0
The rooms were clean and modern.
Service
9.0
The service was exceptional and made my stay hassle-free.
Location
9.0
The hotel is very close to the airport, which is convenient for travelers.
Dining
6.0
The dining options were limited.
Facilities
8.0
The facilities were great.
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