Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.5
7.5/10 based on 2202 reviews
David
United States,
February
2024
8.2/10
My stay at the hotel was quite cozy and clean, with spotless rooms that were a bit snug but definitely comfy. The staff was extremely helpful and friendly, making my experience enjoyable. The location was convenient, just a short drive from the airport, with good dining options nearby. The dining experience was lovely, offering primarily Japanese style cuisine, though there were limited breakfast options. The facilities were well-maintained and added to the overall pleasant stay.
Rooms
8.0
The rooms were small but comfortable and impeccably clean.
Service
9.0
The staff was very friendly and always willing to assist.
Location
9.0
The hotel's location was convenient, just a short drive from the airport with good dining options nearby.
Dining
7.0
The dining experience was pleasant, with primarily Japanese style cuisine and limited breakfast options.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the stay.
Heather
United States,
July
2023
8.0/10
The hotel is smaller than I expected, but it offers a view of the mountains. The service was incredibly helpful and friendly, making me feel welcome. While the location is not ideal in snowy conditions, the shuttle service ensured timely airport transfers. The dining options provided a good variety of Japanese and Western dishes.
Rooms
7.0
The rooms are tiny, even for Japanese business hotel standards, but they have a charming view of the mountains.
Service
9.0
The staff were very helpful and even gave me a hug goodbye at the airport, showing their genuine appreciation for my effort to speak a few words of Japanese.
Location
8.0
While not close to the JR station, the hotel offers a convenient 10-minute shuttle ride to the airport, especially beneficial in snowy conditions.
Dining
8.0
The dining options were varied, with selections for both Japanese and Western tastes, providing a satisfying experience.
Facilities
8.0
The facilities are well-equipped and offer a comfortable stay for guests.
John
United States,
June
2023
8.6/10
My stay at the hotel was a great experience overall. The room was spacious, clean, and comfortable, and the staff was incredibly friendly and helpful. The location, while a bit far from the train station, was very convenient for commuting to and from Chitose airport. The dining options offered a good selection at a reasonable price.
Rooms
9.0
I was pleasantly surprised by the spaciousness and cleanliness of my non-smoking room with 2 beds. It was very comfortable.
Service
9.0
The service at the hotel was exceptional. The staff, including those who drove the shuttle bus, were very friendly, helpful, and even stopped for us when needed.
Location
8.0
Even though the hotel is a bit far from the train station, its proximity to Chitose airport made commuting very convenient. The welcoming atmosphere with lots of knick-knacks added to the charm of the location.
Dining
8.0
I enjoyed dining at the hotel, especially the good-value breakfast options with a variety of Japanese and western styles offered at 800yen per person.
Facilities
The hotel's facilities were adequate and provided all the necessary amenities for a comfortable stay.