Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 1277 reviews
Jesse
United States,
September
2024
8.6/10
I had a great stay at this hotel, with clean and comfortable rooms that offered a nice view of Chitose. The location is fantastic, being so close to both Chitose station and the AEON shopping mall, which made getting around a breeze. The staff was friendly and helpful, but the breakfast options could use improvement. Overall, it's a good value for the price, especially considering the convenient amenities nearby.
Rooms
9.0
The rooms were very clean with a comfy bed and a good bathroom by Japanese standards, plus a nice view over Chitose.
Service
9.0
The staff provided friendly and helpful service throughout my stay, making the experience pleasant.
Location
10.0
The hotel is right along the canal and very close to the Chitose station and AEON shopping mall, making it a very convenient location.
Dining
7.0
The dining options were included, but I felt the breakfast could use some more variety, especially since it's available early in the morning.
Facilities
8.0
The facilities were modern and well-maintained, adding to the overall comfort of the stay.
Alan
United States,
August
2024
7.4/10
The hotel is in a great location, right along the canal and close to Chitose station and the AEON shopping mall, making it super convenient for exploring the area. The rooms are comfortable and have a very good bathroom by Japanese standards. However, I found the dining options to be a bit lacking in variety. Overall, the price felt very reasonable for what I got, but the service could have been more attentive.
Rooms
8.0
The rooms were comfortable and equipped with everything I needed, including a great shower and a bathroom that met my expectations for Japanese standards.
Service
7.0
While the service was friendly, I felt it could have been a bit more attentive at times.
Location
9.0
The location is excellent, right along the canal and very close to Chitose station and the AEON shopping mall, making it easy to get around.
Dining
6.0
The breakfast was included, but I found the options to be a bit limited, which was disappointing.
Facilities
7.0
The facilities were decent but nothing extraordinary, which is fine for the price I paid.
Mark
United States,
July
2024
8.2/10
I had a pleasant stay at the hotel, which is conveniently located near the train station and the AEON shopping mall. The rooms are very comfortable with a good bathroom, and the shower was impressive, definitely meeting Japanese standards. The service was friendly but could be improved. Overall, it's a great value for money with good amenities, but there were some minor issues during my stay.
Rooms
9.0
The rooms were clean and very comfortable, featuring a queen bed and an excellent bathroom. The shower was particularly great and truly lived up to Japanese standards.
Service
7.0
The staff was friendly and helpful, but the overall service could use a bit of enhancement.
Location
9.0
The hotel is in a prime location, right along the canal and very close to the train station and AEON shopping mall, making it super convenient for travel.
Dining
8.0
Breakfast was conveniently included and started early at 6:00 AM, which I really appreciated.
Facilities
8.0
The facilities were decent and well-kept, contributing positively to the overall experience.
Jeff
United States,
June
2024
7.8/10
I had a lovely stay at the hotel, which was conveniently located near the Chitose station and the AEON shopping mall, making it easy to get around. The rooms offered a great view of Chitose and were quite comfortable. However, the dining options could use some improvement as breakfast was quite basic. Overall, I felt it was a good value for the money, especially with the free shuttle service to New Chitose Airport.
Rooms
9.0
The rooms were clean, spacious, and had a great view over Chitose, plus the queen bed was really comfortable.
Service
8.0
The staff was friendly and offered a helpful service, ensuring everything was well taken care of.
Location
10.0
Right along the canal and very close to the Chitose JR station with free shuttle service to the airport, the location couldn't be better.
Dining
5.0
Breakfast was included, but the options were somewhat limited, which was a bit disappointing.
Facilities
7.0
The hotel had good amenities but I didn't get a chance to explore them all since I was busy with my itinerary.
Tyler
United States,
May
2024
7.4/10
The hotel has a great location right along the canal and is conveniently near the Chitose station and AEON shopping mall. My room was clean, comfortable, and had a great shower, but I found the value for money a bit lacking considering the price. The service was friendly, but I think they could improve on certain amenities. Overall, it's a good choice, especially if you're looking for convenience.
Rooms
8.0
The room was clean and comfortable, with all necessary equipment and a very good bathroom by Japanese standards. The shower was particularly great.
Service
7.0
The staff was friendly, but the service could be optimized further to enhance the overall experience.
Location
9.0
The hotel is right along the canal and within walking distance to Chitose station and the AEON shopping mall, making it very convenient for travel and shopping.
Dining
6.0
Breakfast was included and served as early as 6:00 am, but I wish there were more variety in options.
Facilities
7.0
The hotel had good facilities, but there were some amenities that could use improvement to match the overall standard.
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