Springhill Suites By Marriott San Antonio Medical Center/Northwest, San Antonio

The hotel provided a mixed experience. The rooms were clean and made us feel comfortable, but there were issues with some amenities. The service was friendly and understanding, although cleaning was not thorough. The location was convenient and served our purpose well, but lacked attractive views. Dining was great, yet lacking in variety. Overall, a decent stay with room for improvement.

My stay at the hotel was fantastic! The rooms were spacious enough to fit my family of 5, and they were just like the pictures. The customer service was exceptional, which was great for my needs, especially to recover from oral surgery. However, the location felt a bit unsafe for a female traveling alone, and the grab-and-go breakfast in the morning was not the best.

My stay at the hotel was a mixed experience. The rooms were quite noisy, but overall comfortable and spacious with plenty of lights. However, the proximity of the noise to the bed was a downside. The service was exceptional, being very helpful in our search for attractions and accommodating our needs. The location was convenient, with easy access to valuable shops and restaurants, though the issue with the room key for backdoor access was a minor inconvenience. The dining experience was decent with good food options, but the use of disposable items could be reduced. The facilities were satisfactory, offering basic amenities for a pleasant stay.