Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 2121 reviews
Willie
United States,
February
2024
8.0/10
My stay at the hotel was quite pleasant overall. The rooms were cozy and had coffee/tea amenities, although the portable air conditioner placement was a bit inconvenient next to the bed. The service was generally lovely and kind, but there were moments where some staff members could benefit from soft skills training. The location, though not in the city center, was convenient with easy access to tram routes. The dining experience offered a good variety of fresh options, with a lovely little breakfast room. The facilities were adequate for a comfortable stay.
Rooms
7.0
The rooms were cozy and included coffee/tea amenities, but the portable air conditioner was oddly placed near the bed.
Service
8.0
The service was generally lovely and kind, but it varied in quality at times. The staff was very helpful and friendly, even loaning us umbrellas for several days.
Location
9.0
The location, in a suburban part of Zurich, was good for families and convenient for accessing tram routes and the Stadelhofen rail station.
Dining
8.0
The dining experience was good with a nice selection of fresh offerings in the lovely breakfast room.
Facilities
8.0
The facilities provided a comfortable stay with everything needed for a pleasant accommodation.
G.
United States,
July
2023
6.4/10
The hotel has a charming historic feel with clean rooms, though a bit small. The location is excellent, close to the Church, Zurich lake, and various restaurants. However, modern amenities are lacking, and the elevator is tiny. Check-in can be delayed after 3 pm.
Rooms
7.0
The rooms are nice but not very modern due to the historic building. They are clean but a bit small.
Service
6.0
The staff was friendly but not very informative about the city. The reception was often closed, and there were some issues with communication.
Location
8.0
The hotel is in a great location near the city center and tram station. It's easy to reach by tram from Zurich central train station.
Dining
5.0
The dining experience was average. The buffet lacked variety and fresh fruits. The location of the dining area in the basement was not ideal.
Facilities
6.0
William
United States,
June
2023
8.0/10
The hotel had a cozy, yet small single room that required opening a window for comfort. The service was top-notch, welcoming, and helpful. Its location was very convenient for public transportation and exploring Zurich. Dining options were abundant, but the prices tended to be on the expensive side.
Rooms
6.0
The room was the smallest single but was fine once we opened the window for air circulation.
Service
9.0
The staff were friendly and always ready to assist, making our stay welcoming and comfortable.
Location
10.0
The hotel's location was very, very convenient for public transportation, allowing easy access to the city and the airport.
Dining
7.0
The dining options were plentiful, although the prices were a bit high for the offerings.
Facilities
8.0
The hotel offered various facilities, making our stay enjoyable and convenient.