No.1 Austin Road West International Commerce Centre,
Kitchen
400 ft
1 Austin Road West,Kowloon 6/F
Tin Lung Heen
1900 ft
1 Austin Road West 102/F
Woobar
1800 ft
1 Austin Road West
Sing Yin Cantonese Dining
1800 ft
1/F
Tosca di Angelo
1900 ft
1 Austin Road West Level 102
The Lounge & Bar
1900 ft
1 Austin Road West 102/F
Le Salon de The de Joel Robuchon Tsim Sha Tsui
100 ft
Shop 1020B
The Night Market
1700 ft
6-7/F 11 Stanley Street
Prince Restaurant
3200 ft
Shop 1028C
Ramen Jo
2100 ft
1 Austin Rd W
Reviews and Ratings
Feedback from previous guests about their experience.
98%
Other nearby airport hotels
friendly staff
great location
limited dining
some underwhelming options
9.8/10
Perfect
Rooms
9.0
Location
9.5
Service
9.0
Dining
9.0
Guest reviews
9.8/10
based on 5 reviews
8.9
8.9/10 based on 526 reviews
Lucy
United States,
April
2024
9.4/10
I couldn't have asked for more from this hotel. The rooms were decked out with every amenity a millennial could dream of, from charging cables to an incredible surround sound system for blasting my Spotify playlists. However, I would have preferred to be on the same floor for convenience. Despite that, the experience was somewhat dampened by a lemon incident and brightened by a surprise flash mob serenading me with Happy Birthday at the check-in counter.
Rooms
9.0
The rooms were equipped with everything a tech-savvy traveler could want, making my stay super enjoyable.
Service
9.0
The service here is top-notch. They go above and beyond to make sure every detail is taken care of, from remembering your favorite morning hot beverage to small gestures like leaving a bookmark in the room.
Location
10.0
The location is unbeatable, right above the Kowloon station, with easy access to major attractions and transportation options like the MTR from the airport or a leisurely stroll through Elements from the bullet train station.
Dining
10.0
The dining options here are exceptional, worth waking up early for. The variety is so vast that you'll need a whole week to sample everything on offer. I would rate it as one of the best dining experiences I've ever had.
Facilities
9.0
The amenities here are top-notch, offering a range of services from room service to car hire and everything in between.
Paul
United Kingdom,
March
2024
8.6/10
The hotel is conveniently connected to a shopping mall, MTR, and airport express, making it a very nice location. The rooms are spacious, well-sized, and impeccably clean. The service was exceptional, with a free upgrade to an ocean view room and a genuine effort to ensure a pleasant stay. Overall, a top-notch stay with a few minor hiccups.
Rooms
9.0
The rooms were well-sized, very clean, and spacious with a sitting area and king-size bed.
Service
9.0
The service was top-notch, from the friendly hostess to the accommodating manager on duty.
Location
9.0
The hotel's location is very nice, being connected to a shopping mall, MTR, and airport express.
Dining
7.0
The dining options were varied, catering to different tastes, but some may find them slightly underwhelming.
Facilities
9.0
The facilities at the hotel were impressive, with various amenities available for the guests.
friendly staff
limited dining
Ivan
United States,
August
2023
9.6/10
My stay at the Ritz-Carlton in Shanghai was truly exceptional. The rooms, which felt quite spacious at 42sqm, were definitely the nicest of our trip to HK. Having a room like a very high-end apartment with outrageous views is a must-have if available.
Rooms
10.0
The rooms felt like a very high-end apartment with outrageous views.
Service
9.0
The service provided by the doorman was top-notch, always helpful in assisting with booking and other needs. They were very knowledgeable and able to understand my cleaning preferences.
Location
10.0
The location at the stop of the Airport Express was perfect, connecting with downtown, the airport, and shopping malls nearby. It provided the best of the local and Western experiences for dining and shopping.
Dining
9.0
The dining experience was great, making guests feel like royalty. The Mediterranean food served was delicious.
Facilities
10.0
The facilities were top-notch, offering everything one could need for a luxurious stay.
great location
pricey dining
David
United Kingdom,
July
2023
9.0/10
The hotel offers nice amenities, although the rooms could be a bit bigger. The welcome by Patty, the Welcome Relations Manager, was excellent, with amazing views of the island, creating a pleasant stay overall.
Rooms
8.0
The rooms were nicely appointed with lovely amenities and amazing views of the island.
Service
9.0
The service was exceptional, with staff eager to cater to every whim, making the stay truly enjoyable.
Location
9.0
The location is fantastic, situated in a prime area within walking distance to Nathan Road and Tsim Sha Tsui, adjacent to Elements Mall, offering great shopping and dining options.
Dining
10.0
The dining experience was truly outstanding, living up to the W hotels' reputation, especially with the delicious Sunday brunch offerings.
Facilities
9.0
The facilities were impressive, including a rooftop oasis and excellent dining options.