Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.2
7.2/10 based on 13 reviews
C.
United States,
March
2025
7.2/10
My stay at Xaysomboun Boutique Hotel had its highs and lows. The location is fantastic, allowing me to explore the area easily. However, I was disappointed with the cleanliness and the outdated facilities. The restaurant offered decent meals, but I noticed some issues with food freshness. Overall, there's room for improvement, especially in terms of maintenance and housekeeping.
Rooms
5.0
I stayed in a Superior Queen Room. while it was spacious, I noticed significant dust accumulation and a lack of thorough cleaning. The bathroom taps were also in poor condition, which was disappointing for the price.
Service
5.0
The restaurant staff were friendly and accommodating, which made dining enjoyable. However, the overall service, particularly in addressing issues promptly, was lacking. I had to wait too long for responses regarding cleanliness and maintenance concerns.
Location
5.0
The location is truly one of the hotel's strong points. I was able to walk to key attractions without any hassle, making my trip much more convenient.
Dining
5.0
Dining at the hotel was a mixed bag. While some meals were enjoyable, I did notice that breakfast items seemed recycled at times, which affected their freshness and overall appeal.
Facilities
5.0
The gym equipment was not in working order during my stay. The lack of basic amenities, like microwaves in the rooms, was a major inconvenience. The lighting and air conditioning also needed improvement.
Charles
United States,
January
2025
5.0/10
My stay at Xaysomboun Boutique Hotel had its ups and downs. While the location was fantastic and allowed for easy exploration of nearby attractions, the cleanliness and overall condition of the hotel left a lot to be desired. The breakfast was decent but somewhat basic, and I encountered issues with payment options that added to my frustrations.
Rooms
5.0
I stayed in a Superior Queen Room, which had its perks, but the overall maintenance was disappointing. Dust and stains were prevalent, and the outdated bathroom fittings were noticeable.
Service
5.0
Although I found the restaurant staff to be friendly and accommodating, the overall service was lacking. There were issues with hygiene standards and the cleaning staff's attentiveness was questionable.
Location
5.0
The hotel's location was definitely one of the highlights. I appreciated being within walking distance of key sights and attractions in Vientiane.
Dining
5.0
Breakfast offered some variety, albeit on the basic side. I did notice that some items felt recycled, which affected overall freshness on a few occasions.
Facilities
5.0
The hotel facilities felt outdated and there were prolonged issues with gym equipment that seemed to be ignored. The absence of microwaves in the rooms was also a letdown.
Mark
United States,
January
2025
5.0/10
My stay at Xaysomboun Boutique Hotel was a mixed bag. While the location was fantastic, allowing easy access to explore the area, I was quite disappointed with the state of cleanliness and the age of some amenities. The restaurant experience was a highlight, thanks to the friendly staff, but the overall upkeep of the hotel left much to be desired.
Rooms
5.0
The Superior Queen Room had a few cleanliness issues, like dust accumulation and less-than-sparkling bathroom fixtures, which was disappointing given the potential of the space.
Service
6.0
Service in the restaurant was commendable, with an accommodating manager fostering a welcoming atmosphere, but overall service responsiveness was lacking when issues arose.
Location
8.0
The hotel's location is great, making it easy to walk to attractions and enjoy local sights without hassle.
Dining
6.0
The breakfast offered was basic but adequate, though I did have concerns about the freshness of some items served.
Facilities
5.0
Facilities like the gym need upgrades and better maintenance, as the malfunctioning equipment and overall age left me wishing for a better experience.
Glen
United States,
November
2024
6.2/10
My stay at Xaysomboun Boutique Hotel had its ups and downs. While the location was fantastic for exploring the city, I noticed some cleanliness issues and outdated facilities that really detracted from the overall experience. The dining options were decent, especially the breakfast, but the freshness of some items could be improved.
Rooms
6.0
I stayed in a Superior Queen Room and found it cozy, although the cleanliness could've been better with dust and some stains around.
Service
6.0
Services were generally okay, but I faced slow responses when reporting issues, which was frustrating. The restaurant staff were friendly, adding a nice touch to the experience.
Location
8.0
The hotel's location was a big plus; I could easily walk to all the attractions I wanted to see, which made my visit enjoyable.
Dining
6.0
Dining had its highlights, like a decent breakfast spread, but some items didn't seem fresh, which was a bit disappointing.
Facilities
5.0
The facilities were lacking; the gym equipment was outdated, not working properly, and I missed having access to microwaves in the room.
John
United States,
November
2024
6.2/10
My stay at Xaysomboun Boutique Hotel was a mixed experience. The location was fantastic, allowing me to walk to various attractions, but the cleanliness and general upkeep left a lot to be desired. I faced unexpected issues with payment due to a non-official exchange rate. Overall, it had potential but needs significant improvements.
Rooms
5.0
The Superior Queen Room had some cleanliness issues, with dust accumulated and a less-than-pristine bathroom, which disappointed me.
Service
5.0
The staff were friendly, yet their efforts fell short in terms of hotel maintenance and thoroughness in cleaning tasks.
Location
8.0
I loved the hotel's location, making it easy to explore nearby points of interest on foot.
Dining
6.0
Breakfast was basic, but it sufficed for what I needed; however, I noticed some items could have been fresher.
Facilities
5.0
The amenities were outdated, and the gym equipment was not well-maintained, which I found frustrating.