Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
3.5/5
based on 260 reviews
7.6
7.6/10 based on 1545 reviews
#198 of 463 hotels in Mexico City based on Tripadvisor
Derek
United States,
October
2023
7.8/10
The hotel is centrally located, making it convenient for tourists, but the slightly outdated building and lack of room temperature control may be minor drawbacks. The service excels in responsiveness and going the extra mile, though TV reception inconsistency is a puzzle. The dining is a highlight with made-to-order eggs, but additional kitchenware could have enhanced the stay. Overall, a decent option if seeking work-related accommodation.
Rooms
7.0
The rooms were bright and mostly nice, although showing some wear and lacking control over temperature.
Service
9.0
The staff responded promptly to requests and exceeded expectations, offering various services. However, the issue with TV reception in the suites was puzzling.
Location
8.0
The hotel is located on the main road to the Angel of Independence, providing a central spot for tourists. Nevertheless, being a few blocks back might have been preferable for more tranquility.
Dining
8.0
The dining experience was satisfying, especially with the option for made-to-order eggs.
Facilities
7.0
The facilities were generally good, but more utensils and dishes in the rooms could have enhanced the stay.
Shirley
United States,
September
2023
6.8/10
The hotel had some drawbacks like old-looking rooms that were not clean enough and too warm for comfort. The staff at the reception area could explain the TV reception discrepancy and the noise was bothersome, but there were positive aspects as well.
Rooms
5.0
The rooms looked old and were not clean enough, plus the temperature was too warm for my liking. The TV reception issue in the guests' suites was frustrating, and the noise level was super loud.
Service
6.0
However, those who helped, especially with limited English, were nice.
Location
6.0
The location was nice, although noisy, and very close to the center. However, being far from Metro Insurgentes could be an inconvenience. It was active at night but pretty far from some key points.
Dining
7.0
The dining experience was not included; however, the adjacent cozy restaurant exceeded our expectations. It could be inconvenient if you have an early flight as service was late.
Facilities
8.0
Robert
United States,
May
2023
7.2/10
I have mixed feelings about this hotel. While the rooms were smaller than expected and in need of some serious cleaning, they were still better than what you'd find in your average 3-star hotel. The service was excellent, with staff going out of their way to assist and provide local information. The location was a major highlight, offering a great view of the Angel de Independencia and surrounded by convenient dining options. The dining experience was enjoyable, with delicious food served by friendly staff. The facilities were adequate, although some updates are definitely needed.
Rooms
5.0
The rooms were tiny and in need of a serious cleaning. Despite the small size and some maintenance issues, they were still better than average 3-star hotel rooms.
Service
8.0
The staff was incredibly sweet, helpful, and went above and beyond to provide information and assistance. However, there were issues with TV reception in the suites that were not resolved.
Location
9.0
The location couldn't have been better, with a view of the Angel de Independencia and surrounded by great restaurants and bars. Close proximity to touristic sites added to the convenience.
Dining
8.0
The dining experience was more than satisfactory, with delicious food and friendly service. It added to the overall positive impression of the hotel.
Facilities
6.0
The facilities were decent but showed signs of age and could benefit from some renovations.