Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 2 reviews
8.2
8.2/10 based on 3100 reviews
Andy
United States,
March
2024
7.8/10
My stay at the hotel was just what I needed for a short trip. The room provided a slightly better view of the city, was clean, and had all the necessities for a comfortable stay. The staff were warm and friendly, making my experience even better. The strategic location within the station precinct gave me flexibility for travel. However, the dining options were limited and slightly overpriced.
Rooms
8.0
The room was small but clean and had everything required for a comfortable stay.
Service
9.0
The staff were warm, friendly, and very helpful throughout my stay.
Location
9.0
The hotel's location inside the Shin-Osaka station was incredibly convenient for both short trips and exploring nearby cities.
Dining
6.0
The dining options were limited and a bit pricey compared to what was offered.
Facilities
7.0
The hotel provides basic facilities but nothing extraordinary.
Ron
United States,
November
2023
7.4/10
I had a pleasant stay at the hotel with a well-decorated room that had everything I needed, although a bit smaller than what I expected. The small fridge was handy for a few items, and the non-smoky environment was a plus. The location was convenient, making it easy for me to explore Osaka, though the room size was a bit compact.
Rooms
8.0
The room was well-decorated and contained everything I needed. It was a bit smaller than expected but clean and non-smoky.
Service
7.0
The staff was friendly and helpful, which made my stay more pleasant despite the language barriers. Their support and calming presence during my worries were highly appreciated.
Location
9.0
The hotel's strategic location near Shin-Osaka station was perfect for my early morning Shinkansen travels and provided easy access in and around Osaka.
Dining
6.0
Dining options were limited, but I found a Vietnamese restaurant just outside the hotel. Although not included in the room rate, the homemade jams were a nice touch.
Facilities
7.0
The hotel had basic facilities that met my needs during my stay.