Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
8.2
8.2/10 based on 325 reviews
Perry
United States,
April
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms were excellent, clean, and equipped with a good flatscreen TV; however, they had a smell of cooking which was a downside. The location was decently sized, making it easy to find a table quickly, but being quite far from malls was a drawback. The dining options were convenient and varied, although the breakfast start time could be earlier for early risers. The service was a bit of a letdown with some staff not as friendly as others.
Rooms
8.0
The rooms were excellent, clean, and had a good flatscreen TV. However, they smelled of cooking, which was not pleasant.
Service
6.0
While some staff members were helpful, others seemed focused on finding faults with customers. The saving grace was the courtesy return to the airport arranged for the next morning.
Location
7.0
The location was decently sized, making it easier to find a table quickly, but the distance from malls was a downside.
Dining
7.0
The dining experience was convenient and full of variety, but an earlier start time for breakfast would have been appreciated.
Facilities
8.0
The hotel offered dry cleaning, shops, and laundry services.
Alice
United Kingdom,
February
2024
7.6/10
My stay at the hotel was comfortable and enjoyable. The rooms were spacious and well-appointed, living up to the Marriott promise of comfort and cleanliness. The service was exceptional, with quick assistance and friendly staff. The location, while not ideal for sightseeing, was convenient for airport access. The dining experience was decent with a good selection. Overall, a great stay with a few minor drawbacks.
Rooms
8.0
The rooms were spacious, clean, and comfortable, just as Marriott promised.
Service
9.0
The service was excellent with friendly and professional staff.
Location
7.0
The location was convenient for airport access and close to Toronto with easy access to downtown.
Dining
7.0
The dining experience was decent with a good selection of breakfast choices.
Facilities
7.0
The hotel facilities were well-maintained and satisfactory.
Katherine
United Kingdom,
November
2023
8.2/10
The hotel's location was perfect for our needs, with plenty of food options just a couple of minutes' drive away. The rooms were nice and clean, with a very nice size and a full kitchen, though being next to the loud elevator made it difficult to sleep at times. The service was excellent, with a helpful and friendly staff who even provided a discount due to a plumbing malfunction. The location was very convenient to the airport and easy to access major highways for exploring the area.
Rooms
8.0
The rooms were nice and clean, spacious, and having a kitchenette was a key benefit for our extended stay, although the proximity to the loud elevator was a downside.
Service
9.0
The service was very friendly and informative, and they quickly resolved any issues despite some minor inconsistencies in restaurant recommendations.
Location
9.0
The hotel's location was perfect for easy airport access and exploring Toronto, although the proximity to the airport was a bit of a downside.
Dining
7.0
The dining experience was suitable for traveling with young kids, but the overall quality of the selections was not as satisfying as expected.
Facilities
8.0
The hotel's facilities provided everything we needed for a comfortable stay.
Judith
United States,
October
2023
8.0/10
I absolutely loved my stay at this hotel. The rooms were spacious and had all the amenities I needed to feel at home, including a full kitchen setup. Unfortunately, the cleanliness was a bit lacking, and there was no shuttle service or breakfast available due to our early departure time. However, the staff was incredibly helpful in moving us to a new room during our stay.
Rooms
8.0
The rooms were set up with a full kitchen and were spacious.
Service
9.0
I have to give a huge shoutout to the staff member who went above and beyond to help jumpstart my rental car when it died overnight. He was like a superhero with his portable jumpstarter and even got the hotel van to give a stronger boost. I can't thank him enough for saving our vacation.
Location
7.0
The location was perfect for me, being close to both my office and the airport. However, it felt a bit business-oriented with not many green, park-like areas or nearby restaurants. The pool and grilling area were nice amenities, though.
Dining
8.0
The dining experience was enjoyable with a good selection, but we only got to experience the waffle machine on the morning we checked out. The hotel definitely outshines other places I've stayed in terms of food quality.
Facilities
8.0
The facilities were well-maintained, and I appreciated the pools and grilling area.
Norman
United States,
October
2023
8.2/10
I had a wonderful stay at this hotel. The rooms were comfortable, spacious, and spotless with a convenient kitchenette and coffee-making facilities. The service was top-notch, with everyone from the shuttle driver to the reception staff being extremely friendly and helpful. The location was quiet and convenient, near the airport and a beautiful park. The dining experience was good, although some improvements could be made. Overall, great value for money!
Rooms
9.0
The rooms were comfortable, spacious, and clean, with a complete kitchen setup and coffee and tea facilities.
Service
9.0
The service was exceptional, everyone was friendly and very accommodating.
Location
8.0
The hotel is in a convenient and quiet area, near the airport and next to a beautiful park. Ideal for relaxation.
Dining
7.0
The dining experience was good, but there is room for improvement in the variety of offerings.
Facilities
8.0
The hotel offers dry cleaning, shops/services, and laundry facilities for added convenience.
John
United Kingdom,
August
2023
7.8/10
I had a mixed experience at the hotel. The room was perfect for my business meeting but being right next to the loud elevator made it difficult to sleep. The breakfast was great with plenty of choice. The service was excellent, providing a discount for a plumbing malfunction, yet some staff seemed too eager to find faults. The location was perfect but a bit challenging to access in a busy area. The dining options were good but lacking some healthy choices.
Rooms
7.0
The room was perfect for my business meeting, but the loud elevator made it difficult to sleep.
Service
9.0
The service was excellent, and they even provided a discount for a plumbing malfunction.
Location
8.0
The location was perfect, close to my business needs, but a bit challenging to access in a busy area.
Dining
7.0
The dining options were good at the hotel, but could have offered a few more healthy choices.
Facilities
8.0
The hotel had great facilities including an indoor pool and kitchen facilities.
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