Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 6 reviews
8.2
8.2/10 based on 699 reviews
Charles
United States,
May
2024
7.6/10
The hotel was perfect for my family of 5, with clean and recently remodeled rooms that were spacious but not up to Marriott standard in terms of cleanliness. The service was exceptionally pleasant and helpful, especially the staff who taught me how to use the tap and go card. The location was super close to the airport with a free shuttle every half an hour, though on busy days, the shuttle traffic could cause delays. The dining experience was simple but generous, not included in the price, and the facilities were satisfactory.
Rooms
7.0
The rooms were spacious but not very clean at the Marriott standard, with a dust smell.
Service
9.0
The service was wonderful and very helpful.
Location
8.0
The location was super close to the airport with a free shuttle every half an hour.
Dining
7.0
The dining was simple but generous, not included in the price.
Facilities
7.0
Satisfactory facilities.
John
United States,
May
2024
8.8/10
I had a fantastic stay at this hotel! The rooms were very spacious with two comfortable queen-size beds, and the room behind the front desk was beautiful, clean, and equipped with useful appliances like a mini-fridge, microwave, and an easy-to-use alarm clock. The service was excellent, except for one staff member named Kemmy, who stood out as the best. The location was near the airport, making it convenient for watching planes take off and land, and exploring the greater Toronto area. The dining options were fantastic, although I wished they were included in the rate. Overall, a great value for money experience.
Rooms
9.0
The rooms were very spacious and well-equipped.
Service
9.0
The service was top-notch, especially from Kemmy.
Location
9.0
The location was super close to the airport and convenient for plane watching.
Dining
8.0
The dining options were fantastic, but I wish they were included in the rate.
Facilities
9.0
The hotel had great facilities, including a welcome drink and airport shuttle service.
Mark
United States,
March
2024
8.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, nicely decorated, and full of ants, but they were functional and had plenty of power plugs and USB ports. The service was friendly, and the pool was good, though sometimes part of the conversation was not ideal. The location was convenient for reaching the airport quickly. The dining experience was fantastic with exquisite dishes. However, the price might not fully align with the overall value for money.
Rooms
7.0
The rooms were spacious, nicely decorated, and full of ants, but they were functional and had lots of power plugs and USB ports.
Service
8.0
The service was friendly, and the pool was good, though part of the conversation was not ideal.
Location
8.0
The location was convenient for getting to the airport quickly.
Dining
9.0
The dining experience was fantastic with exquisite dishes.
Facilities
9.0
The hotel offered a variety of facilities to enhance the stay.
Neil
United Kingdom,
December
2023
8.6/10
The hotel is conveniently located near the elevator and offers clean and well-proportioned rooms. The service is exceptional, with staff going out of their way to assist guests. The location is ideal for airport access and dining options, although central Toronto may be a bit challenging to reach. The dining experience caters well to families, and the facilities are modern and well-appointed.
Rooms
9.0
The rooms were immaculately clean and well-proportioned, near the elevator.
Service
9.0
The service was top-notch, with staff ready and very welcoming, offering assistance and quick access to airport amenities.
Location
8.0
The location is perfect for proximity to the airport and dining options, although central Toronto access might be difficult.
Dining
8.0
The dining experience is family-friendly, catering to everyone staying in the room.
Facilities
9.0
The facilities are modern, clean, and well-appointed, offering additional amenities for guests.
Danny
United Kingdom,
December
2023
7.4/10
The hotel offers spacious rooms that are very clean and recently remodeled, with plenty of parking. However, I wished there was an extra blanket as it was very cold. The service was excellent, with helpful staff and free shuttle service, although the hotel could use some updating. The location is convenient with a free shuttle every half an hour to the airport, but there is a charge for parking. The dining options were simple but generous, a bit pricey though. Overall, the facilities were satisfactory.
Rooms
8.0
The rooms were very clean and appeared to be recently remodeled. They were spacious and ideal for players and equipment with plenty of parking.
Service
9.0
The staff were unfailingly friendly and efficient. The free shuttle service and helpful assistance were commendable.
Location
7.0
The location is super close to the airport with a free shuttle every half an hour, making it very convenient for travelers. However, there is a charge for parking.
Dining
6.0
The dining experience was simple but generous, albeit a bit costly.
Facilities
7.0
The hotel offers basic facilities, nothing extraordinary but satisfactory for a comfortable stay.
Ross
United Kingdom,
October
2023
7.8/10
The hotel rooms were cozy, but cleanliness fell short of Marriott standards. They appeared recently remodeled but had a dusty smell. Unfortunately, the room was cold with no extra blanket provided. On the upside, the location was excellent and very close to the airport with free shuttle service. The service was exceptionally friendly and accommodating, catering well to our hockey tournament group. Dining was good but slightly overpriced compared to expectations.
Rooms
7.0
The rooms were nice and cozy but lacked cleanliness up to Marriott standards. The dusty smell was a downside.
Service
9.0
The service was exceptionally friendly and welcoming. The staff went out of their way to help, including assisting with using tap and go cards.
Location
8.0
The location was excellent, especially for airport access with a free shuttle. However, during peak times, shuttle traffic could cause delays.
Dining
7.0
The dining was very good but slightly pricier than expected, especially when compared to larger Marriott options for breakfast.
Facilities
The facilities were convenient and well-maintained.