Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5
based on 16 reviews
8.6
8.6/10 based on 2829 reviews
#168 of 345 hotels in Hamburg based on Tripadvisor
Donald
United States,
October
2023
8.0/10
The hotel provided us with a great stay. The rooms were very spacious and clean, and the shower was amazing with unbelievable soundproofing. The service was top-notch, with friendly and understanding staff, although some were a bit rude and aggressive at times. The location was convenient, within walking distance to public transportation. The dining options were good but slightly expensive, and the facilities were well-maintained.
Rooms
9.0
The rooms were spacious, clean, and had all the necessary amenities. Securing an extra bed for our daughter was easy.
Service
8.0
The staff was very friendly and helpful, assisting with reservations, transportation, and providing local information. However, some staff members were a bit rude.
Location
8.0
The hotel's location was convenient, near public transportation options, making it a great base for a short break.
Dining
7.0
The dining experience offered good choices of food but was a bit pricey. Operations were limited during the day.
Facilities
8.0
The facilities were well-maintained and offered necessary services like room service and dry cleaning.
Jim
United States,
June
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms were very warm and surrounded by a lounge area and bathroom, maintaining a high modern standard. However, the TV remote control was missing buttons. The service was friendly and accommodating, with staff happy to assist and informative on the menu. The location, while nice, felt dark at times but was close to the U-Bahn station. The dining options were varied, but slightly expensive. Overall, it was a decent stay with a few minor drawbacks.
Rooms
8.0
The rooms were of a high modern standard and very warm, surrounded by a lounge area and bathroom.
Service
9.0
The service was friendly and accommodating, with staff being very helpful and informative on the menu.
Location
7.0
The location was nice and conveniently close to the U-Bahn station, but felt dark at times.
Dining
7.0
The dining was good but slightly expensive, offering a varied selection including cooked breakfast items, fruits, cereals, and more.
Facilities
8.0
The facilities met the expected standards.
Charles
United States,
April
2023
7.8/10
I had a pleasant stay at the Marriott in Hamburg. The rooms were clean, spacious, and had a nice shower and a comfy bed, meeting my expectations for a Marriott stay. However, the noise from overhead planes was quite disruptive despite the double windows in the room.
Rooms
8.0
The rooms were clean and nice, meeting Marriott standards.
Service
9.0
The service was very attentive and friendly, and the staff was polite and happy to assist in any way.
Location
8.0
The hotel's location near the airport was convenient, with a shuttle service for easy pick-up and drop-off. It's suitable for short stays and business trips.
Dining
7.0
The dining experience was excellent, offering a wide variety of breakfast items, though it was a bit pricey and not complimentary for Marriott Gold members.
Facilities
7.0
The hotel amenities were under construction, but overall in excellent condition.