Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 7 reviews
8.4
8.4/10 based on 1624 reviews
Timothy
United States,
May
2024
6.8/10
I stayed at this hotel right beside the airport and found the rooms to be clean and well-equipped with 2 comfortable beds, plenty of pillows, tea/coffee facilities, iron, safe, fridge, and even a microwave. The service, although some aspects were not the friendliest, showed they work hard to ensure guest comfort. The location was not perfect being a bit off the main attractions and shopping centers, but it was close to the airport. The dining experience offered a mix of fresh fruit, eggs, sausage, and a juice box but could be improved. Despite some flaws, this hotel delivered good value for money overall.
Rooms
8.0
The rooms were very well equipped and actually clean.
Service
7.0
Although some staff were not the friendliest, overall they go above and beyond to ensure guest comfort.
Location
6.0
The hotel is relatively close to the airport, but it's a bit far from downtown Toronto. The surrounding space is limited, but it met our expectations.
Dining
6.0
The dining experience provided a mix of options like fresh fruit, eggs, sausage, and a juice box, but there is room for improvement.
Facilities
7.0
The hotel amenities offer access to washrooms, tea, coffee, and TV.
Robert
United Kingdom,
April
2024
7.6/10
The hotel is in a convenient location close to Pearson Airport with a nice pool area. The rooms are spacious and modern, but cleanliness could be improved. The staff is welcoming and helpful, although there were issues with mask enforcement. Dining offers a variety of choices, especially for vegetarians, making it convenient and delicious.
Rooms
7.0
The rooms were sufficiently large and featured a huge shower, but cleanliness was lacking with leftover food under the bed and empty containers around the room.
Service
8.0
The staff is super friendly and accommodating, although there were instances of not enforcing mask policies in public areas.
Location
6.0
The location is very close to Pearson Airport, making it ideal for travelers. However, it is quite small and lacked seating for breakfast.
Dining
9.0
The dining experience had plenty of variety, with yummy options including choices for vegetarians, offering both convenience and taste.
Facilities
8.0
The hotel provides pet amenities and a shuttle service, making it convenient for guests.
Blake
United States,
December
2023
7.2/10
The hotel has spacious and very clean rooms, although finding a seat between 07:30 and 10:00 can be challenging. The service was very helpful and friendly but had a negative experience with an attitude regarding extra fees. The location is convenient but a bit far from downtown. The dining offers a good selection but can be repetitive for longer stays.
Rooms
8.0
The room was spacious and very clean, with a lovely and comfortable bed and pillow.
Service
7.0
The service was very helpful and friendly, although one negative interaction was experienced regarding extra fees.
Location
7.0
The location is convenient but slightly far from downtown.
Dining
7.0
The dining offers a good selection but can become repetitive for longer stays.
Facilities
7.0
Decent facilities were available.
Dave
United Kingdom,
August
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms overlooked the golf course and had a lovely view, though the breakfast area lacked sufficient distancing. The rooms were quaint and cozy but only had a shower.
Rooms
8.0
I enjoyed the quaint and cozy rooms that overlooked the golf course with a lovely view.
Service
9.0
The service was friendly and helpful, making my stay more enjoyable.
Location
8.0
The location was convenient for business travel, near the Toronto airport and close to the highway. It was also within walking distance to several restaurants.
Dining
7.0
The dining experience was decent, but the use of paper crockery and plastic cutlery felt out of place with the surroundings.
Facilities
7.0
The hotel offered essential facilities for a comfortable stay.
Convenient Location
Limited Breakfast Options
Alan
United Kingdom,
August
2023
8.2/10
The hotel offers clean, comfortable rooms and pleasant service. However, the dining area could use some improvements in terms of presentation. The location is convenient and close to the airport, making it a good choice for travelers. The dining experience is excellent, with cost-effective options available.
Rooms
8.0
The rooms were clean, comfortable, and well-lit.
Service
7.0
The service was professional and efficient.
Location
9.0
The hotel is very close to the airport yet situated in a quiet area.
Dining
9.0
The dining experience was excellent, and it helped me save money during my stay.
Facilities
8.0
The facilities were well-maintained and contributed to a pleasant stay.
Chad
United States,
April
2023
8.4/10
The hotel had clean and comfortable rooms and friendly staff. The location was great, close to the airport and within walking distance of food options. However, the dining experience, although good, could be a bit repetitive when staying for several nights. The hotel offered a free shuttle service to the airport, which was convenient.
Rooms
8.0
The rooms were fine and clean, suitable for our needs.
Service
9.0
The staff were all very nice and helpful, especially with the shuttle bus to the airport.
Location
9.0
The location was perfect, close to the airport and with food options nearby.
Dining
8.0
The dining was very good with sufficient options, but could feel repetitive for longer stays.
Facilities
8.0
The hotel offered a shuttle service to the airport, a valuable amenity.
Andy
United Kingdom,
April
2023
8.4/10
I had a pleasant stay at the hotel. The rooms were clean and spacious, and the free breakfast provided everything I needed. However, there was some confusion regarding room availability. The service was top-notch with wonderful staff, though there were minor issues like not receiving a bag for each family member. The location, while convenient to the airport with complimentary shuttle runs, was a little off from downtown. The dining experience was delicious with a good variety of choices, and the facilities were well-maintained.
Rooms
8.0
The rooms were clean and spacious.
Service
9.0
The service was provided by wonderful staff.
Location
7.0
The hotel's location, while convenient to the airport, was a little off from downtown.
Dining
9.0
The dining experience was delicious with a good variety of food choices.