Feedback from previous guests about their experience.
94%
Other nearby airport hotels
9.4/10
Perfect
Rooms
7.0
Location
7.7
Service
7.3
Dining
5.7
Guest reviews
9.4/10
based on 3 reviews
7.1
7.1/10 based on 167 reviews
Dave
United States,
January
2024
6.2/10
My stay at the hotel was a bit of a mixed bag. The rooms weren't as clean as I expected upon arrival, and I struggled to cool it down to my desired temperature even with all the efforts. However, the digital key feature was a convenient touch, and the room's aesthetics were pleasing.
Rooms
7.0
The cleanliness of the rooms upon arrival was disappointing, and regulating the temperature was a challenge, but the beauty of the room and the digital key feature were positive aspects.
Service
6.0
The service had its ups and downs. While some staff members were wonderful and accommodating, there were instances of unhelpful and rude behavior, especially concerning booking through a third party.
Location
5.0
The hotel's location was both a blessing and a curse. It was conveniently situated for airport access, but the surroundings were not well-maintained and attracted a questionable crowd, giving a negative impression.
Dining
7.0
The dining experience had its highs and lows. While the food quality was excellent with a nice selection, encountering issues like overcharging and rude staff tainted the overall experience.
Facilities
6.0
The facilities lacked consistency, with some positive aspects like free full-service dining with executive rooms but also issues like leaking bathtubs and miscommunication about amenities.
Kevin
United States,
October
2023
6.8/10
The hotel's location close to the airport was convenient, offering a view of planes taking off and landing, but the room had a strange odor and cleanliness issues. The service was friendly but had some rude moments. The dining experience was poor, with overcharging and maintenance issues. However, the overall stay was tolerable due to the efforts of the managers.
Rooms
6.0
The room had a strange odor and cleanliness issues, but it was adequate for the stay.
Service
7.0
The service was friendly overall, but there were instances of borderline rudeness.
Location
9.0
The hotel's proximity to the airport was very convenient, allowing for plane watching from the room.
Dining
5.0
The dining experience was poor, with overcharging, maintenance issues, and rude staff.
Facilities
5.0
The facilities had some maintenance issues with the dining area, but the effort of the managers made the stay bearable.
Dick
United States,
September
2023
8.4/10
I had a wonderful stay at this hotel. The staff provided service that went above and beyond despite facing challenges due to a car accident on the interstate. The location was ideal for easy access to the airport, and the dining experience was enjoyable with a variety of gyu-don dishes available.
Rooms
8.0
After a late night, the air-conditioned rooms were always clean and comfortable.
Service
9.0
The service was exceptional, especially given the circumstances. From sales management to check-in, the staff made sure everything was taken care of, despite the challenges faced.
Location
9.0
The hotel's location across the street from the airport and next to car rentals made it incredibly convenient for travelers. It's a perfect place to stay if you're flying through the airport.
Dining
7.0
The dining experience was delightful, with a variety of gyu-don dishes offered. The dining room might be a bit pricey, but the quality of the food made it worth it.
Facilities
9.0
The hotel's facilities were top-notch and added to the overall comfort of my stay.